Awarded

Research Exploring Customer Experience and Costly Behaviours

Descriptions

The research aims to explore the link between customers' experience interacting with us and their behaviour - whether they interact in a way that is costly to HMRC and themselves. This research is needed because CIDD has been challenged ....see more

Timeline

Published Date :

13th Jan 2023 in 3 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

19th Dec 2022

Contract End :

18th Apr 2024

Tender Regions

Channel Islands East Midlands East of England England Isle of Man London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

73210000 - Research consultancy services

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

H M REVENUE & CUSTOMS

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk