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Retail and Café Services – Whittington Health NHS Trust
Descriptions
Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes: • Coffee bar (31.5 sqm) • Deli (48.3 sqm) • Main entrance coffee shop (c. 20 sqm) • Retail shop area (up to 1,290 sqm) • Automated retailing (as an option) This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards. The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.
Refer to tender documents
Timeline
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Tender Regions
CPV Codes
55300000 - Restaurant and food-serving services
42933000 - Vending machines
55520000 - Catering services
55900000 - Retail trade services
Keywords
vending machines
automatic dispensers
snack & beverage dispensers
ticket machines
kiosk vending
cashless vending systems
restaurant dining service
eatery meal provision
dine-in food offering
casual dining arrangement
culinary service operations
plated meal service
table dining establishment
restaurant catering service
food service provision
restaurant hospitality operations
professional food service
event catering provision
customized meal delivery
group dining setup
contracted catering operations
flexible menu services
food service logistics
offsite meal preparation
catering staff service
food presentation solutions
store retail provision
on-site sales operations
point-of-sale service
retail outlet management
merchandise transaction facilitation
shop service operations
customer retail interfaces
inventory sales support
retail commerce services
brick‑and‑mortar sales support
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
