Closed
RFT for Academic Research on the behalf of the Department of Health in relation to the future of Clinical Complaints Policy and Legislation in Ireland
Descriptions
A key patient safety priority for the Department of Health is the development of a new national patient complaints and patient safety incidents policy framework covering both public and private health services. This includes the commitment made in the Programme for Government to expand the remit of the Office of the Ombudsman to consider clinical judgement in health and social care complaints, defined as complaints regarding care, treatment, and diagnosis.The purpose of this tender process is to engage a provider to support the National Patient Safety Office in researching multi-stakeholder (public, patient/ family, healthcare staff and provider) perception and expectations around the management of healthcare complaints. This includes clinical complaints such as patientcare, treatment and diagnosis within the Irish health and social care services, ultimately enabling the unit to produce recommendations to the Minister on the development of policy and legislation for these clinical complaints and specifically legislating for clinical judgement complaints to come under the remit of the Ombudsman, as specified in the Programme for Government.
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Tender Regions
CPV Codes
73300000 - Design and execution of research and development
79400000 - Business and management consultancy and related services
73110000 - Research services
73200000 - Research and development consultancy services
79300000 - Market and economic research; polling and statistics
79315000 - Social research services
Keywords
research studies
scientific analysis
literature review
knowledge acquisition
academic investigation
project evaluation
data interpretation
exploratory research
technical review
strategic research planning
R&D planning
innovation strategy
project roadmap
funding advisory
commercialization consulting
technology trend analysis
proposal development
policy advisory
market relevance study
development oversight
R&D implementation
experimental execution
innovation delivery
technical program management
end-to-end research services
research planning
product testing delivery
project coordination
prototype realization
development execution
Market and economic research
social research
sociological study services
community research
social behavior analysis
qualitative field studies
social impact assessment
social attitudes surveying
societal trend analysis
ethnographic research
social data collection
business consultancy
management advisory
organizational strategy
corporate consulting
management services
process optimization
operational improvement
professional consulting services
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
