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RM1085 Managed eMail.
Descriptions
Government Procurement Service as the Contracting Authority is putting in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities.The above Public Sector Bodies have a need for a framework agreement for the delivery of managed eMail services (the Services) which will delivered at a minimum of IL2 (Official).Each implementation of the Services will comprise core components and common components; and may include supplementary components. Further information on the services can be found at II.2.1 of this notice.Sustainability:The sustainability of Services offered under the framework agreement will be a component part in reducing Contracting Authorities' carbon footprints, not only in energy consumption but also in enabling further wider reduction in sustainability impacts. In addition, the sustainability of framework agreement suppliers' sources of supply should be a key consideration.Potential Providers will be expected to assist customers in delivering the Greening Government commitments (see links below):http://sd.defra.gov.uk/gov/green-government/commitments/http://c15024310.r10.cf2.rackcdn.com/greening_government_ict.pdfWe welcome proposals on how industry could help customers meet these commitments, or any other suggestions on how sustainability can be met in this space.Equalities and Social Values Acts:The provisions of the Equalities and Social Values Acts will apply to this framework agreement and any call off orders placed by Contracting Bodies, Potential Providers will be expected to support Contracting Bodies with meeting their obligation under this act.Reducing Costs:We are particularly interested in understanding how we can reduce costs, and invite innovative proposals to lower both demand and price whilst supporting Contracting Bodies diverse business needs. Maintaining currency of pricing is also a key deliverable.We are seeking to attract the widest possible industry representation on this framework agreement, and aim to design the procurement to have a broad appeal. We welcome interest from the whole Potential Provider base including small, medium and large local, regional and national players, all of whom are encouraged to bid for this opportunity either independently or through consortia groupings.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48780000 - System, storage and content management software package
48000000 - Software package and information systems
48800000 - Information systems and servers
48760000 - Virus protection software package
64216100 - Electronic message services
64216120 - Electronic mail services
72315200 - Data network management services
72700000 - Computer network services
72314000 - Data collection and collation services
48219700 - Communications server software package
64212300 - Multimedia Message Service (MMS) services
48750000 - Storage media loading software package
72262000 - Software development services
72253000 - Help-desk and support services
48219100 - Gateway software package
72212985 - Debugging software development services
72261000 - Software support services
64223000 - Paging services
72000000 - IT services: consulting, software development, Internet and support
64216000 - Electronic message and information services
72313000 - Data capture services
72212900 - Miscellaneous software development services and computer systems
72315000 - Data network management and support services
48732000 - Data security software package
64212200 - Enhanced Messaging Service (EMS) services
48783000 - Content management software package
72317000 - Data storage services
64216200 - Electronic information services
72300000 - Data services
48200000 - Networking, Internet and intranet software package
32581000 - Data-communications equipment
64221000 - Interconnection services
64212100 - Short Message Service (SMS) services
72251000 - Disaster recovery services
32412120 - Intranet network
72500000 - Computer-related services
72511000 - Network management software services
72212100 - Industry specific software development services
64216210 - Value-added information services
48982000 - Configuration management software package
48613000 - Electronic data management (EDM)
72412000 - Electronic mail service provider
48223000 - Electronic mail software package
72600000 - Computer support and consultancy services
72253200 - Systems support services
72263000 - Software implementation services
48515000 - Video conferencing software package
30230000 - Computer related equipment
72212780 - System, storage and content management software development services
64216110 - Electronic data exchange services
72212515 - Video conferencing software development services
48710000 - Backup or recovery software package
72212732 - Data security software development services
72250000 - System and support services
48811000 - E-mail system
98391000 - Decommissioning services
48100000 - Industry specific software package
72246000 - Systems consultancy services
72315100 - Data network support services
72212781 - System management software development services
72260000 - Software-related services
72312100 - Data preparation services
72310000 - Data-processing services
72253100 - Help-desk services
72212223 - Electronic mail software development services
32413100 - Network routers
72212782 - Storage management software development services
72265000 - Software configuration services
72212760 - Virus protection software development services
48730000 - Security software package
64212400 - Wireless Application Protocol (WAP) services
32510000 - Wireless telecommunications system
72227000 - Software integration consultancy services
48810000 - Information systems
92512000 - Archive services
72212761 - Anti-virus software development services
32400000 - Networks
48517000 - IT software package
72222300 - Information technology services
48761000 - Anti-virus software package
72268000 - Software supply services
32412110 - Internet network
48987000 - Debugging software package
72200000 - Software programming and consultancy services
48731000 - File security software package
Keywords
IT equipment
computer peripherals
desktop accessories
monitors
keyboards
mice
cables
computer gear
networks
communications networks
data networks
network infrastructure
connectivity systems
internet network
IP network
broadband network
online infrastructure
public data network
internet connectivity
intranet network
private LAN
corporate intranet
internal network
enterprise network
secured network
network routers
routing devices
IP routers
core routers
edge routers
packet routing hardware
wireless telecom system
cordless telecom network
WLAN system
RF communication system
wireless infrastructure
data-communications equipment
network comms gear
routers
switches
modems
data link hardware
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
networking software package
internet intranet application
network services suite
web connectivity platform
gateway software package
protocol bridging system
network gateway application
data routing interface
telecom server software
SIP server tools
VoIP communications platform
message relay software
unified communications middleware
voice server controller
call processing software
IM server framework
session control applications
telecom integration server
email composition tool
mail client platform
SMTP sender module
POP3/IMAP client
mailbox synchronization software
calendar-integrated email system
message threading interface
spam filtering engine
contact book manager
MIME attachment handler
video call platform
virtual meeting tool
screen sharing solution
HD conferencing app
multi-party meeting software
webinar host tool
real-time collaboration platform
conference recording tool
virtual background feature
secure meeting client
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
document repository system
version control manager
metadata tagging engine
content indexing software
records retention module
access permission tool
workflow routing engine
audit trail recorder
electronic archive
digital record organizer
data backup tool
system restore utility
image-based backup software
snapshot recovery engine
incremental backup scheduler
disaster recovery platform
backup encryption module
versioned backup suite
remote backup service
recovery point manager
endpoint protection suite
firewall software
intrusion detection system
network security platform
virus & malware shield
encryption suite
vulnerability scanner
security audit tool
access control manager
system hardening software
file encryption tool
secure file vault
access permission manager
file integrity checker
secure erase utility
digital rights management software
secure file sharing system
file audit logging
encrypted container manager
file-level antivirus
data encryption engine
secure data storage
data loss prevention tool
database encryption module
secure data wiping software
tokenization engine
access control for datasets
data masking tool
privacy compliance suite
secure key management software
disc burning tool
CD/DVD writer software
ISO image loader
Blu-ray mastering tool
disc duplication utility
optical media loader
auto-loading system software
USB storage writer
virtual drive manager
archival disc software
malware detection engine
antivirus scanner
real-time threat blocker
heuristic analysis tool
ransomware shield
virus quarantine utility
scan scheduler
virus signature updater
email attachment scanner
signature-based antivirus
Trojan detection tool
worm removal software
file scanning engine
antivirus firewall integration
antivirus alert manager
background scanner
cloud-based AV client
threat isolation system
secure scan scheduler
enterprise storage manager
file lifecycle tracker
document indexing engine
system configuration suite
digital content manager
RAID control software
network storage handler
backup scheduling tool
access control module
metadata manager
web content editor
digital asset manager
CMS workflow engine
version control CMS
taxonomy manager
content personalization module
metadata tagging system
multimedia content portal
editorial review workflow
publication scheduling tool
enterprise information platform
server infrastructure management
data center orchestration tool
server virtualization manager
client-server middleware
high-availability system platform
server lifecycle manager
service monitoring dashboard
server provisioning engine
system deployment suite
information workflow system
data processing platform
knowledge management interface
transaction processing engine
automated decision system
BI interface module
content indexing engine
inter-system integration tool
reporting framework
enterprise data bus
mail server software
SMTP/IMAP/POP server
mail queue manager
spam filter integration
mailbox quota controller
anti-phishing engine
email routing system
mail archive manager
mailing list manager
SMTP relay interface
infrastructure-as-code tool
config version control
environment profiling system
change tracking dashboard
rollback automation tool
deployment pipeline manager
templating engine
config drift detector
secrets injector
config auditing software
debugger interface
breakpoint manager
stack trace viewer
runtime debugger
variable inspection tool
memory leak detector
source-level debugger
live code stepping
crash dump analyzer
debug logging engine
text message delivery
SMS gateway service
bulk text messaging
mobile SMS notification
two-way messaging service
SMS alert provision
SMS campaign service
mobile text alerting
SMS broadcast system
text communication service
EMS content messaging
multimedia text enhancement
rich messaging service
formatted SMS transmission
EMS-capable messaging
enhanced text-image SMS
mobile EMS platform
enriched SMS delivery
EMS feature messaging
advanced text messaging
MMS delivery service
image-video messaging
multimedia content SMS
mobile picture messaging
video message provision
MMS gateway service
multimedia mobile communication
rich media messaging
mobile MMS platform
MMS broadcasting service
mobile web browsing
WAP gateway operation
lightweight browsing service
wireless internet access
WAP-enabled browsing
mobile micro-browser service
wireless site delivery
cellular web interface
mobile portal access
optimized wireless browsing
digital message transfer
electronic data exchange
info service delivery
message platform support
info gateway service
message dispatch network
notification service system
data messaging provision
info broadcast service
message processing service
email and messaging
digital communication service
secure message transfer
electronic mail gateway
message encryption service
business message server
telecom message platform
message distribution service
e‑mail routing
message delivery service
EDI platform service
structured data transmission
B2B data interface
XML data exchange
secure file transfer
transaction messaging service
system-to-system data integration
EDI communication link
automated data interchange
data interchange platform
bulk email delivery
SMTP service provider
corporate email hosting
secure email system
email gateway management
email distribution network
transactional email setup
email domain service
email server provisioning
mass mailing infrastructure
online database access
digital information delivery
info subscription service
electronic content provision
knowledge platform access
data service network
info portal hosting
research data service
e‑info distribution
electronic resource access
premium data analytics
enriched info service
tailored information feed
augmented data delivery
interactive info access
value-added telecom service
info merge platform
customized data service
enhanced info delivery
data insight service
network interlinking service
telecom bridge provisioning
system integration connectivity
switching network service
inter-network routing
telecommunication junction service
telecom interface provisioning
data link connection service
network gateway operation
telecom connection integration
pager message dispatch
one-way alert service
emergency pager network
alphanumeric paging service
critical alert broadcast
pager text messaging
wireless notification service
pager signal delivery
mobile one-way messaging
pager alert management
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
vertical market applications
regulatory software development
compliance application coding
sector-focused solutions
domain-specific modules
email client design
SMTP/IMAP/POP protocol handling
spam filter modules
address book handling
mail synchronization tools
video call engine programming
multi-party video bridge
screen-sharing interface
participant control UI
video codec optimization
live chat integration
recording module
bandwidth adaptive streaming
echo cancellation design
virtual background support
data encryption modules
anonymization tools
secure data transmission protocols
tokenization systems
compliance-based access control
intrusion detection systems
real-time data protection
data loss prevention (DLP)
secure backup encryption
audit trail generation
antivirus engine development
malware signature database
heuristic scanning modules
quarantine systems
real-time threat detection
file integrity monitors
sandboxing environments
virus removal tools
scan scheduling modules
threat reporting dashboards
virus scanner programming
signature update systems
behavior-based detection engines
file disinfection modules
infected file isolation tools
automatic threat response
cross-platform AV modules
AV cloud sync features
malicious script blocking
endpoint protection features
storage orchestration programming
content lifecycle modules
system storage API integration
metadata management services
data classification routines
storage pool optimization
content versioning systems
archival retrieval services
content sync across platforms
metadata indexing logic
system monitoring tool development
configuration management modules
telemetry API programming
backup orchestration
patch management systems
system diagnostics modules
infrastructure automation scripts
threshold alert engines
admin UI development
resource provisioning
storage allocation modules
volume management coding
tiered storage logic
replication scheduling tools
disk provisioning APIs
snapshot orchestration services
storage health monitoring
metadata cleanup routines
capacity planning utilities
storage migration scripts
misc custom software
ad hoc system modules
bespoke tool integrations
niche application development
one-off utility coding
specialized workflow tools
customized system adapters
unique integration scripts
tailored software modules
atypical system prototypes
debugger engine coding
breakpoint handling modules
stack inspection tools
remote debugging support
memory dump analysis
variable tracing modules
performance profiling integration
multi-thread debugging
exception breakpoint logic
debug UI interfaces
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
integration architecture design
cross-platform interface planning
middleware advisory services
API orchestration strategies
system handshake protocol design
legacy system compatibility consulting
data exchange model alignment
service layer integration mapping
IT systems advisory
infrastructure assessment
integration strategy design
systems modernization consulting
platform compatibility analysis
architecture blueprint planning
system lifecycle guidance
scalability consulting
capacity planning
enterprise IT evaluation
end-to-end system services
IT support framework
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
business continuity planning
IT failover solutions
recovery time objective (RTO) setup
data center replication
backup restoration services
disaster simulation testing
DR site provisioning
resilience engineering
recovery infrastructure setup
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
real-time user assistance
issue resolution scripting
help interface development
call logging tools
customer support panels
live chat help modules
technical support channels
multilingual help features
platform support modules
OS assistance services
infrastructure troubleshooting
server uptime monitoring
patch application support
remote diagnostics services
software maintenance workflows
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
codebase design
application logic creation
full-stack programming
agile development cycles
backend system structuring
frontend interface programming
version-controlled coding workflows
deployment scripting
integration with existing systems
post-install configuration
rollout planning
change management assistance
implementation success tracking
feature enablement setup
initial system setup
custom module activation
environment variable tuning
feature enablement scripting
user access setup
parameterization logic
license activation configuration
software distribution
licensed software supply
packaged software delivery
enterprise software provision
off-the-shelf software
software licensing
commercial software solutions
software sales
IT application supply
digital software products
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
data processing services
batch computing
automated data handling
IT operations processing
transaction processing
digital transformation workflows
data computation
real-time data execution
backend data processing
mass data management
data preparation
dataset cleansing
structured formatting
data integrity setup
validation checks
preprocessing routines
input normalization
formatting control
data inspection
entry readiness
data acquisition
sensor input processing
real-time data intake
machine-readable capture
analog-to-digital data recording
dynamic input collection
automated field data capture
embedded capture systems
survey form reading
telemetry data collection
data aggregation
information sourcing
large-scale collation
field data collection
compiled survey input
analytical data gathering
population study input
structured info compilation
centralized dataset creation
field survey support
network configuration management
infrastructure surveillance
node monitoring
network integrity support
traffic flow regulation
diagnostic network tools
interconnection services
managed switch support
virtual network assistance
enterprise network troubleshooting
network ticketing response
endpoint connectivity checks
live troubleshooting
port testing
physical cabling support
VPN diagnostics
router assistance
data link support
client/server connection help
downtime intervention
control panel configuration
system uptime monitoring
service-level tracking
bandwidth allocation
connection matrix control
real-time usage tracking
IT infrastructure oversight
routing optimization
subnet management
data archiving
digital storage
cloud data storage
secure file retention
electronic backup
offsite storage
database preservation
long-term data safekeeping
hosted storage systems
IT data vault
email service provider
mail system hosting
SMTP hosting
webmail hosting
business email solutions
email storage services
managed mailbox provider
corporate email offerings
secure mail hosting
messaging platform services
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
software-defined network tools
routing algorithm deployment
switch configuration platforms
bandwidth usage monitoring
packet transmission control
IP address management software
connectivity diagnostics systems
access control tools
firewall rule integration
traffic policy enforcement
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
document archiving
historical record storage
digital archiving
archive preservation management
metadata cataloguing
public record retrieval
site dismantling
plant decommissioning
apparatus shutdown
hazardous material clearing
facility deactivation
structural removal
equipment disposal
environmental remediation
safe demolition
asset retirement
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
