Routine Annual safety Checks, Servicing, Testing, Certification, Responsive Repairs and Maintenance

Descriptions

The contract will encompass the undertaking, on a three star ‘all-inclusive’ basis, of annual safety checks, servicing, testing, inspection, certification, maintenance and repair to domestic gas heating appliances and installations for which the contracting authority holds repairing responsibility. The contract will also include for some replacement / upgrading of gas boilers, gas heating installations. The total stock of the contracting authority is currently 1 300 dwellings, of which approximately 900 dwellings have gas heating. More information relating to the properties and schemes and comprehensive details of the scope is provided in the tender documents.Key characteristics of the contracts are likely to be, but are not limited to:1) Provision of a 24/7 daytime and out of hours emergency call-out service with 2 hour maximum on-site responsive time which will be demand led.2) No guarantees as to the volume or value of works or services that may be required under the contract.3) The contract will be for an initial term of 3 years with the option for the contracting authority to annually renew and extend for a up to a further 2 years (potentially a 5 year contract overall).4) Provision requiring delivery of a customer focused service and showing a commitment to providing value for money to the contracting authority and their residents, shared owners, leaseholders and all other customers and must be responsive to achieve collaborative working practices, innovation and continuous improvement.5) Provision for regular monthly, quarterly and annual performance meeting reviews; early termination and also meeting, maintaining and improving on Key Performance Indicators and the development of year on year efficiency savings.6) Initial indications from the incumbent contractor is that the terms of the Transfer of Undertakings (Protection of Employment) Regulations 2006 (‘TUPE’) will not apply in respect of their existing workforce in respect of the works undertaken for Fold Housing Association. In the event that this changes between now and issue of tender documentation, information relating to the TUPE details of the incumbents own workforce will, if and to the extent available and/or applicable, be provided at the tender stage of the procurement process.The anticipated target contract commencement date is on or before the 4.5.2016.The contract is not divided into Lots because the contract authority is of the view that, the nature and size of the contract is not conducive to multiple contracts. It is considered that Lots would not be financially or economically viable and would not offer a value for money solution to the contracting authority as a result of potential increased purchase and administrative costs.Information about where the procurement documentation can be accessed from electronically is provided in section VI.3 of this notice.