Awarded
RSSB2101 — ERP and CRM Solution for RSSB.
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Descriptions
Introduction:RSSB (www.RSSB.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.Guidance to Tenderers:Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.Tenderers should note the following:The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.
Timeline
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Tender Regions
CPV Codes
48800000 - Information systems and servers
72000000 - IT services: consulting, software development, Internet and support
48500000 - Communication and multimedia software package
72500000 - Computer-related services
48900000 - Miscellaneous software package and computer systems
72600000 - Computer support and consultancy services
48400000 - Business transaction and personal business software package
72200000 - Software programming and consultancy services
48700000 - Software package utilities
Keywords
registry cleaner
CRM module
IT consulting
web services
quoting software
network support
cloud services
cleanup utility
systems analysis
coding services
systems aid
IT asset support
IT outsourcing
IT support consulting
software integration
systems assistance
performance optimizer
digital signage tool
payroll processing tool
software development
cybersecurity support
solution architecture
maintenance toolset
client-server middleware
application maintenance
workstation management
automation utility
integrated IT solution
technical IT consultancy
diagnostic toolset
requirements analysis
endpoint management
turnkey IT system
disk defragmenter
rich media editor
system utility suite
server lifecycle manager
time & expense tracker
help desk services
software programming
digital transformation
software consultancy
technical support
supplier management tool
mixed-license software
tech advisory services
application engineering
bespoke systems package
system integration
software customization
personal finance tracker
system deployment suite
content encoding suite
media sharing client
hybrid support services
scripting toolkit
computing guidance
system enhancement software
server provisioning engine
multi-purpose software toolkit
IT infrastructure management
data center orchestration tool
high-availability system platform
system lifecycle administration
service monitoring dashboard
computer utility coordination
general computing assistance
on-premise system support
electronic signature engine
enterprise information platform
server virtualization manager
professional tech consultation
custom software development
audio-video integration software
server infrastructure management
contract-based software set
broadcast content creator
cross-platform system bundle
digital service provisioning
operational support advisory
financial record-keeping software
technology troubleshooting consultancy
business analytics dashboard
interactive media platform
multimedia presentation suite
vendor-neutral software pack
cross-format media converter
streaming communication tool
integrated tech solutions
diverse application suite
software bundle installer
technology operations assistance
invoicing and billing suite
Workflows
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