Awarded
RSSB2101 — ERP and CRM Solution for RSSB.
Descriptions
Introduction:RSSB (www.RSSB.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.Guidance to Tenderers:Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.Tenderers should note the following:The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.
Timeline
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Tender Regions
CPV Codes
48800000 - Information systems and servers
72000000 - IT services: consulting, software development, Internet and support
48500000 - Communication and multimedia software package
72500000 - Computer-related services
48900000 - Miscellaneous software package and computer systems
72600000 - Computer support and consultancy services
48400000 - Business transaction and personal business software package
72200000 - Software programming and consultancy services
48700000 - Software package utilities
Keywords
invoicing and billing suite
payroll processing tool
time & expense tracker
CRM module
electronic signature engine
quoting software
personal finance tracker
business analytics dashboard
supplier management tool
financial record-keeping software
multimedia presentation suite
rich media editor
streaming communication tool
broadcast content creator
interactive media platform
audio-video integration software
media sharing client
content encoding suite
cross-format media converter
digital signage tool
system utility suite
maintenance toolset
cleanup utility
performance optimizer
disk defragmenter
registry cleaner
scripting toolkit
automation utility
diagnostic toolset
system enhancement software
enterprise information platform
server infrastructure management
data center orchestration tool
server virtualization manager
client-server middleware
high-availability system platform
server lifecycle manager
service monitoring dashboard
server provisioning engine
system deployment suite
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
