Awarded

SAP Vendor Premium Engagement with SLA for Service and Support

Descriptions

Over the next two years WWU will be carrying out significant upgrades and migrations of its SAP Estate. During this period response times to incidents are key to achieving the schedule. Currently WWU has SAP Product Support for Large Enterprises (PSLE). WWU wishes to temporarily improve incident response time by including an SLA to the PSLE with SAP for the two years of the programme.

Timeline

Published Date :

14th Feb 2025 2 months ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

South West Wales

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors