Self Service Document Scanning

Descriptions

Caerphilly County Borough Council are seeking expressions of interest for a suitable company to provide IT software capable of being installed on the Council's equipment, which will allow customers to provide documentary evidence to the Authority on a self-service basis from any Council premises.The solution must be capable of providing the following:1. Ability to select a Service Type when entering documents, for example Housing Benefit or Blue Badge, entering of unique reference numbers relevant to the service so that documents can be linked uniquely to a case when submitted.2. Ability to capture the Name, Address and contact details of the person who is providing the evidence and/or the customer the evidence relates to if completing the submission on behalf of someone else.3. Ability to easily scan documents to a readable quality, review, add multiple images to one file, delete and or recapture images before submission.4. Ability to provide a confirmation reference number following submission of the information, via text or email depending on the information captured from the customer at the start of the process (point 2). The confirmation shall give a reference number and summary of the information captured at the start of the process and the categories types of the documents submitted.5. Ability for certain types of documents to request authorisation from council staff before being able to submit a file. Authorisation to be via a unique employee reference number which will provide an audit trail.6. Ability to complete the whole process in Welsh and / or English is essential.7. Once submitted to fully integrate to the Authority's back office Document Management System.8. Ability for Document handling to be undertaken with sensitivity, and appropriate levels of privacy and security that is compliant with data protection and information security regulations.9. Ability to run on Wi-Fi and networked connections10. Ability for the device to clear completely following information being submitted ready for a new transaction with no previous customer information stored on the device.11. The solution must be compatible with any android device.Suppliers shall note that this Speculative notice is to formally gain interest from the supply chain in regards to carrying out this piece of work and is a non obligatory notice.The Council reserves the right to change the strategy for this procurement prior to offering the opportunity to the market.The full scope of the project will be fully described within the tender documents at tender stage.Responses are required to this notice by no later than Friday 29th September 2017NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=70949.