Service Desk and End User Support

Descriptions

Provision of I.C.T Service Desk and End User Support Services

VII.1) Description of the procurement after the modifications
VII.1.1) Main CPV code
72222300 - Information technology services
VII.1.3) Place of performance
NUTS code
UK - United Kingdom
seven.1.4) Description of the procurement:VII.1.4) Description of the procurement:
Provision of I.C.T Service Desk and End User Support Services

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concessionVII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
3 September 2025

End date
2 September 2027

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)VII.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£13,000,000

VII.1.7) Name and address of the contractor/concessionaire
Atos IT Services UK Limited

London

Country
United Kingdom

NUTS code
UK - United Kingdom
Companies House
01245534

Internet address
https://atos.net

The contractor/concessionaire is an SME
No

VII.2) Information about modifications
VII.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):

Earlier notice showed an incorrect Total value of the contract/lot: £48,720.

It also showed Atos, in error, as an SME.

VII.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

An error in setting up the Supplier Awarded data in Atamis pulled through incorrect data into the published F03 notice.