Service Performance Review

Descriptions

Newport City Homes requirement under this Contract is for a Service Review Programme to start to embed a culture of performance across the business to ensure we continually question if we are working in the most effective and efficient way.The housing sector is on a trajectory of change and so is NCH. Recognising and understanding changing customer demand, the advances in technology, changes in our funding or income streams and possible new regulations coming into force are the key themes which prompted the CEO to instigate a business transformation programme (BTP) with the purpose of ensuring the business is fit for purpose and enabled to deliver on its 2020 VisionNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=80042.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.