Smart Ticketing System for the Mersey Ferries

Descriptions

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries.We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years.The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online viaa). the Mersey Ferries website;b). through the systems POS at Sales Desks such as at Ferry Terminals;c). through LCRCA call centres and office locations;d). through Self Service Kiosks at core locations;e). through OTA’s and Channel Managers; andf). via local Partner sales portals.