Social Care Service User App for Children & Young People

Descriptions

Children and Family and Safeguarding Services have identified a need to introduce a more efficient method of consultation and engagement with our looked after children and young people consistent with how we believe that children and young people prefer to communicate.Therefore, we are looking to procure an app-led suite of products and services that modernises the processes and systems used to gather the views of children and young people (up to 25) using social care services. The app will be used by staff, our looked after children and care leavers.The App will promote and improve communication and understanding, will complement the more traditional methods of engagement with young people through group activities, forums and face to face meetings. Importantly, it will also provide an additional means of communication for children who are living in placements outside of Flintshire.•The App needs to be accessible in both English and Welsh languages.•We will require on-going technical support for the duration of the contract, as well as access to training for staff that will use the software.•The App will need to be secure for users and complies with the GDPR regulations.•The App will need to be Cloud hosted.•Ready to go - off the shelf•Developed with the involvement of children and young people•A vibrant interface accessible from smartphonesmobile devices•The ability to export information in PDF format for attaching to client records in Paris Social Care systemTo express and interest in this opportunity please e-mail procurement@flintshire.gov.uk before 3pm on Friday 7th January 2022.