Closed
Soft-market Testing for Business Process Management Case Management System.
Descriptions
Following an internal review North Yorkshire Police (NYP) have identified that five case management systems/processes are in use across the following Business areas within the force:— Evolve Legal Teams (based in North Yorkshire Police; Cleveland Police; and Durham Constabulary) — using Iken, Solcase, internal drive and spreadsheets,— Human Resources — using internal drive and MS SharePoint,— Integrated Offender Management (IOM) — using internal drive,— Organised Crime Unit, Financial Investigation Unit & Major Fraud (OCU/FIU/MFRAUD) — using internal drive and spreadsheets,— Occupational Health and Welfare Unit (OHWU) — using internal drive and MS SharePoint,— Office of the Police and Crime Commissioner (OPCC) — using CMIT and internal drive.NYP are wanting to explore the possibility of adopting a single Case Management System with Business Process Management (BPM) functionality to cover all Business areas identified above.
Timeline
Published Date :
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Tender Regions
CPV Codes
48000000 - Software package and information systems
48331000 - Project management software package
48100000 - Industry specific software package
72212331 - Project management software development services
72212517 - IT software development services
72212422 - Software development services suites
72212445 - Customer Relation Management software development services
48422000 - software package suites
48445000 - Customer Relation Management software package
48170000 - Compliance software package
48333000 - Contact management software package
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
compliance software
regulatory compliance system
corporate governance software
standards adherence package
work breakdown structure tool
risk tracking module
budget forecasting engine
stakeholder communication interface
Gantt chart planner
project dashboard
issue tracking system
milestone tracking software
collaboration workspace
project document repository
address book software
client database manager
lead tracking system
interaction history tool
contact tagging engine
relationship mapping software
CRM light interface
duplicate detection module
email integration tool
contact import/export utility
integrated software suite
modular application bundle
enterprise software package
cross-functional platform
multi-module software bundle
all-in-one solution
unified business suite
plug-in enabled suite
composite software system
scalable application package
CRM platform
lead nurturing tool
customer profiling engine
sales pipeline tracker
opportunity management system
client interaction log
marketing automation suite
customer dashboard UI
contact segmentation tool
customer feedback analyzer
project dashboard design
milestone tracking modules
resource planning tools
risk register integration
collaboration chat interfaces
budget tracking
timesheet modules
issue tracking systems
Gantt chart engines
dependency mapping
integrated software suite development
modular application platforms
plugin architecture
API integration layers
multi-module coordination
shared authentication framework
unified UX design
multi-tenant setup
version control integration
suite installer
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
enterprise IT module programming
backend service development
platform module coding
microservices implementation
system architecture modules
API gateway creation
backend scalability support
server-side logic design
integration adapters
IT toolchain development
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
