Awarded
Somerset CCG — Non Emergency Patient Transport Service.
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Descriptions
The provision of Non-Emergency Patient Transport Services for Somerset Clinical Commissioning Group is being carried out using an Open Process.The County of Somerset covers a large geographical area. It has a dispersed, mainly rural population of approximately 540 000 people, with only 1 in 4 of its residents living in 1 of its 3 largest towns; Taunton; Yeovil; and Bridgwater.Somerset has 2 acute trusts within its borders (Taunton & Somerset NHS Foundation Trust and Yeovil District Hospital NHS Foundation Trust) as well as 13 community hospitals (run by Somerset Partnership NHS Foundation Trust) and 75 GP practices. The Somerset population also relies on access to services in a number of neighbouring out of county trusts. These journeys, referred to as Zone B journeys, are generally for services which are more specialist in nature.Full details of the specification, activity, scope and requirements can be found in the Contract documentation and the Specification is supported with detailed journey information, maps and background information.Bidders must be aware of the range of settings of care and the challenges that this diversity presents in terms of the resourcing and planning processes as well as its impact on the load factor and the ratio of loaded to unloaded mileage. Bidders should consider ways of achieving improvements against the current performance.In constructing the tender the Commissioners have taken steps to ensure that there is an attractive, clear and robust specification and workload for bidders to respond to.— The Specification excludes car journeys and PTS ambulance journeys which require the support of qualified crews— The Commissioners have focussed the NEPTS contract on the core ‘traditional’ PTS workload looking to utilise multi-use vehicles to deliver an efficient and effective service.— Out of area journeys (Zone C) are included within the contract base but with a separate payment tariff.— The Patient Transport Advice Centre and Authorised Booking staff in the Trusts will make the booking requests and manage the eligibility criteria.We are actively seeking flexible and solution-orientated companies who are keen to make a positive mark in the NEPTS market.Our 3 key success factors to achieve from this procurement are:— The provision of a quality, flexible and responsive service which meets the contracted performance targets.— Excellent communication — IT and booking systems across the stakeholder community.— Sustainability — an operational model which strives for innovation and efficiency with experience of delivery.The duration of the agreement will be for 60 months, with an option to extend to up 24 months.
Timeline
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Tender Regions
CPV Codes
60140000 - Non-scheduled passenger transport
85110000 - Hospital and related services
85143000 - Ambulance services
60130000 - Special-purpose road passenger-transport services
34114122 - Patient-transport vehicles
34115200 - Motor vehicles for the transport of fewer than 10 persons
85100000 - Health services
Keywords
hospital care
microbuses
emergency care
hospitalization
event coach hire
outpatient care
medical services
ambulance crew services
on call group transport
healthcare facilities
community transport vans
patient care provision
special-route coach hire
tourism coach service
healthcare shuttles
irregular route transit
VIP transport service
school bus service
24/7 ambulance response
mini passenger vehicles
small passenger vehicles
patient transport
surgical operations
diagnostic services
special event transport
employee transfer bus
EMS ambulance service
health assessments
ad hoc shuttle service
inpatient treatment
hospital ward support
hospital infrastructure
light transport vehicles
air ambulance support
specialist consultations
therapeutic treatments
stretcher transport
non-emergency transport
outpatient departments
special needs transit
clinical services
clinical healthcare
emergency ambulance
preventive health services
stand by passenger transfer
patient-transport vehicles
ad hoc passenger transfers
motor vehicles for the transport of fewer than 10 persons
mobility assistance vehicles
specialist medical services
disability transport service
non-emergency medical transport
corporate shuttle provision
advanced life support ambulance
medical transport vehicles
patient transport vehicle
medical emergency transport
airport shuttle operation
transport for private occasions
charter transport services
critical patient transfer
temporary passenger logistics
Workflows
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