Awarded

Soroco Scout-Contact Centre Automation

Descriptions

Agilisys are looking to deploy sorocco scout software into the FCR to help identify duplication of input or processes within the FCR call handling and deployment cycle to increase capacity through automation of processes.

Timeline

Published Date :

26th Feb 2024 1 year ago

Deadline :

29th Jan 2024 1 year ago

Tender Awarded :

1 Supplier

Awarded date :

23rd Feb 2024

Contract Start :

30th Jan 2024

Contract End :

30th Apr 2024

Tender Regions

East of England

CPV Codes

72266000 - Software consultancy services

Keywords

software architecture planning

IT solution design

software feasibility studies

digital transformation advice

enterprise software consulting

custom IT planning

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors