South West London and St George's Mental Health NHS Trust Soft FM Services

Descriptions

South West London and St George's Mental Health NHS Trust (the "Authority") is issuing this tender in connection with the competitive procurement of Provision of Soft Facilities Management (FM) Services. South West London and St George's Mental Health NHS Trust is currently going through a period of investment and regeneration through their 'Integrated Programme' as new mental health facilities are developed across Wandsworth, Richmond and Kingston. In December 2022 the brand new Trinity building opened to patients at Springfield and the new Shaftesbury building is due to follow later in 2023 - with further estate developments planned up to 2026. The new buildings will form one part of a new 'Springfield Village' as the Trust's headquarters. The Authority recognises the role it plays in each service users' journey from them accessing services to potentially becoming part of the Authority in some way. The Authority is looking for a supplier who understands this role and can work in partnership with the Authority to continue to support patient journeys in this way. The Authority drives innovation in the world of mental health and is seeking to enable the same spirit within the delivery of soft facilities across the Authority headquarters and community sites. The Authority requires a supplier who will proactively seek out and drive innovative solutions in the delivery of the in-scope services, throughout the life of the contract. The Authority requires a value for money contract equipped with the right contract levers and Key Performance Indicators (KPIs) to enable ongoing effective contract management. The contract must be aligned to the Authority's strategic ambitions of making the Authority a great place to work and ensuring sustainability through the services within this contract. Within sustainability, there are key themes to be addressed in relation to achieving the Authority net zero carbon commitment, tacking climate change and contributing to social value in the local community. Similarly tackling economic inequality and modern slavery are key considerations for resource intensive services of this type. The purpose of this procurement process is to identify a provider that can provide a professional Cleaning/Domestic Service at both hospital and community sites and a Patient Dining and Hospitality Service at both hospitals. The duration of the contract will be for five (5) years with the option to extend for a further two (2) twelve (12) month periods. The procurement process will be carried out in accordance with the Competitive Dialogue Procedure under the Public Contracts Regulations 2015 ("PCR"). Bidders should note that TUPE will be applicable to the contract proposed above. The relevant data will be issued to bidders at the ISOS stage upon receipt of a signed Non-Disclosure Agreement.