Closed
Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services
Descriptions
The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.
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Tender Regions
CPV Codes
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79342320 - Customer-care services
79342300 - Customer services
79600000 - Recruitment services
80300000 - Higher education services
79342000 - Marketing services
Keywords
business services
legal services
marketing consulting
recruitment services
printing services
security services
corporate support
professional services
advisory services
office support
marketing services
market strategy
product marketing
marketing planning
promotional strategy
brand marketing
market outreach
go-to-market support
customer services
client support
consumer assistance
helpdesk services
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
customer-care services
customer support
proactive support
issue resolution
after-sales care
account management
service follow-up
care coordination
relationship maintenance
service recovery
personnel sourcing
hiring services
talent acquisition
executive search
staffing solutions
candidate selection
headhunting
recruitment agency services
university education
academic degrees
undergraduate programs
postgraduate studies
academic instruction
college courses
tertiary education
research-based learning
academic faculties
institutional teaching
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
