Open Closing in a 18 days
Supplier Ambient Voice Technology (AVT) Self Certified Registry for the use of AI-Enabled Ambient Scribing Products in Health and Care Settings
Descriptions
NHS England are seeking to establish a supplier registry for the use of AI-enabled ambient scribing products in health and care settings. Suppliers must hold class 1 Medical Device Accreditation and current DTAC assessment. All corresponding certifications and registrations specified within DTAC must be provided as part of the application process. Evidence of benefit within the NHS care setting proposed is also required. Evidence may be provided in various formats for example, in the form of case studies or reports. The aim is to create and develop a robust and accurate supplier registry for ambient voice technology ("AVT Registry") with an accompanying resource library that will be shared to better inform buying authorities so that they can ensure compliance with the guidance issued by NHS England. Procurements thereafter will be undertaken by the NHS bodies themselves and in accordance with their own governance requirements. The National Commercial and Procurement Hub will undertake preliminary completion checks against the requirements and standards as specified on the Atamis e-tendering portal. An evidence base of documentation will be collated for onward sharing with NHS Buyers. All collateral must be kept up to date and current. It is the supplier's responsibility to keep the Hub up to date with details of their systems and solutions so that the information shared with NHS Buyers is current and accurate. The registry operationalises the requirements by offering a transparent, centralised platform where AVT suppliers can self-declare compliance. It is not a procurement mechanism, but a strategic enabler that: • Lists successful AVT solutions that have submitted evidence of self-certification with NHS standards • Supports procurement and pilot planning by surfacing supplier capabilities • Encourages transparency around safety, data handling, and performance • Enables monitoring and evaluation of real-world use and outcomes • Facilitates cross-system learning and reduces duplication across ICBs Solutions may include, but are not limited to: • Ambient voice capture • Real-time speech to text transcription • Generative AI summarisation • Suggested structured coding • Intelligent identification - referral • Intelligent summarisation - referral • Automated template population - referral • Intelligent summarisation - patient • Automated template population - patient • Review for approval - clinical • Integration and API Management - EPRs • Insights and Reporting Applications are welcomed from Electronic Patient Record (EPR) providers as this will assist with providing options and information around comparison of EPR Modules against off the shelf. Suppliers will be required to demonstrate: • Compliance with DTAC and • MHRA Class 1 Registration and evidence of post market surveillance • Evidence of proven impact and benefit in the NHS • Proven experience delivering AVT solutions in healthcare environments • Ability to integrate with existing NHS digital infrastructure • Scalability to meet varying levels of demand across different NHS organisations • Evidence that the product/solution can meet the capabilities as stated in the application pack via video submission. In addition, suppliers will be required to complete and submit: • A solution Performance and Monitoring Response document. • An indicative pricing matrix or price list. • Information and collateral for onward sharing with NHS Buyers demonstrating the product capabilities and features. The instructions required for completion can be downloaded from the Atamis e-tendering portal. Atamis Contract Reference: C378603 - AVT Self Certified Registry for the use of AI-Enabled Ambient Scribing Products. You may need to register on Atamis if you have not done so already. This AVT Registry process aims to communicate to NHS organisations which suppliers have provided the necessary submission evidence, to assist them with their local procurement of AVT solutions. The expectations are that buying authorities such as GP's, ICB's and acute trusts will use the AVT Registry and accompanying resource library as part of the necessary and locally required due diligence governance checks and to inform a suitable and compliant route to market which will vary according to requirements and contract value. The AVT Registry will be published and shared with NHS Buyers. Issue Pre-market engagement Notice (UK2) and application pack 29th October 2025 Submissions to be returned by noon on 17th November 2025 (where possible to be included on initial Registry launch, however submissions will remain open on an ongoing basis). Checking starts week commencing 17th November 2025 with feedback to suppliers no later than week commencing 8th December. Reviews commenced during this period will be included in the Registry's initial launch, after which will continue in order of submissions received. Application to the supplier Registry for the use of AI-enabled ambient scribing products will be permitted at any time. We ask that you support this work by submitting the required documents and video evidence with the first three weeks (by 17th November). Additional and ongoing reviews may be required as guidance and products and functionality develop.
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Tender Regions
CPV Codes
48314000 - Voice recognition software package
48317000 - Word-processing software package
79550000 - Typing, word-processing and desktop publishing services
48180000 - Medical software package
72212314 - Voice recognition software development services
72212180 - Medical software development services
72212512 - Interactive voice response software development services
Keywords
medical software package
clinical information system
health management application
electronic patient record
hospital IT solution
speech-to-text software
voice command engine
dictation transcription tool
ASR software
speaker-independent voice system
hands-free voice interface
call center voice analytics
multilingual speech recognizer
real-time dictation software
conversational AI module
text-editing software
document creation tool
word processor
collaborative writing platform
rich-text editor
mail‑merge software
desktop editor
document formatting suite
writing workflow tool
grammar-checking editor
healthcare application programming
patient record systems
EHR integration
diagnostic tool software
medical device interfacing
imaging software modules
regulatory compliance coding
telehealth applications
clinical decision support
medical data encryption
voice recognition
speech-to-text modules
acoustic model tuning
voice command integration
speaker identification
noise-cancellation interface
real-time transcription APIs
language model adaptation
IVR system programming
telephony menu flow design
voice prompt scripting
DTMF signal detection
call routing logic
speech recognition integration
call queue management
dynamic prompt generation
voicemail system coding
voice analytics module
typing services
word-processing services
desktop publishing services
data entry typing
document formatting
DTP services
manuscript preparation
layout design typing
document typing and layout
editorial typing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors