Supply of Electric Vehicle: Charger and Infrastructure Operating Systems (Back Office)

Descriptions

The Scottish Ambulance Service are identifying the charging installation requirements to support the operation of 1,500 fully electric or plug-in vehicles at approximately 150 locations. The Back-office system will be essential to manage the operation of EV chargers at all locations. It is likely that there will be between 600 and 800 EV chargers operated directly by the Scottish Ambulance Service and a requirement to access partner agencies and commercially operated facilities. The Back Office must have the functionality to: Activate and control the access to all electric vehicle chargers registered with the back office *Provide a hierarchy for access ‘cards’ *Provide a booking diary for all electric vehicle chargers, configurable by Scottish Ambulance Service to restrict access key/time/duration *Provide a ‘cost/billing’ functionality at rates aligned to the ‘card’, configurable by Scottish Ambulance Service *Charger status - test functionality (60s interval) *Recurring status test failure (5 attempts) - automated fault escalation process *Provide a defect reporting system with dedicated 24/7 helpline with the number visible on the units for users *System to be able to queue vehicle charging in priority order *System to hold driver card information, including cost centre, email address & mobile phone number *Message and email function to notify user when charging is complete or issue with charging *Automated API data connection to Tranman (and subsequent Fleet Management System) *Provision of a User ‘app’ – providing; -EV mapping (showing type availability/fault status) -Route planning option (by SAS / Blue light / commercial) -Booking functionality -SAS configurable data input -Notification of charge completion to SAS defined 80%