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Support and Maintenance Service of Existing DocuWare Application
Descriptions
Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in use is 7.5.0.2716 and our SqlDB is 2016 Standard Edition with robust disaster recovery options. Prompt, dedicated, reliable and efficient DocuWare maintenance.
Timeline
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Tender Regions
CPV Codes
72512000 - Document management services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72212311 - Document management software development services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
document management
DMS integration
workflow automation
content versioning
metadata tagging
information lifecycle control
access permissions
archiving tools
audit trail modules
enterprise collaboration
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
enterprise file handling
record versioning control
metadata indexing
structured filing systems
access authorization protocols
document encryption workflows
archival tagging
document lifecycle automation
permissioned data storage
automated document routing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors