Awarded
Support Hosting, Maintenance including developer days for CCIL
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Descriptions
Provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service.
The contract covers secure hosting, application support, disaster recovery, backups, integrations, and helpdesk services for approximately 8,500 users.
Services must be delivered continuously (24x7x365) for the contract term of two years, from 1 January 2026 to 31 December 2027.
Timeline
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Tender Regions
CPV Codes
72250000 - System and support services
Keywords
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
