Closed
Support, Maintenance and Development of Learning Management System
Descriptions
Chwarae Teg currently have a Learning Management System (Moodle) contract in place and is due to expire end of December 2020.Consequently, Chwarae Teg are required to undertake a procurement exercise to contract with a provider for ongoing hosting, support, maintenance and development for the Learning Management System (LMS).The anticipated period of the contract award will be 30 months, commencing 1st January 2021 through to 31st June 2023.The LMS is our main tool for capturing and managing the training records of our participants and employees.Chwarae Teg wish to continue to use Moodle as our main LMS operating system incorporating web conferencing software (currently Big Blue Button (BBB) to facilitate virtual classroom delivery.Objectives:• Development and implementation of our LMS to support expansion of our virtual delivery and online offer to clients and internal staff.• Advice and guidance around appropriate solutions to ensure our platform continues to keep pace and expand in line with organisational objectives.• A programme of upgrading that ensures full functionality of the platform in order to meet client and organisational objectives• Reporting mechanisms to inform users and staff.• Continuous improvementNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=103788.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
48800000 - Information systems and servers
72611000 - Technical computer support services
72220000 - Systems and technical consultancy services
72000000 - IT services: consulting, software development, Internet and support
72300000 - Data services
72100000 - Hardware consultancy services
72590000 - Computer-related professional services
72500000 - Computer-related services
72330000 - Content or data standardization and classification services
72322000 - Data management services
48900000 - Miscellaneous software package and computer systems
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72240000 - Systems analysis and programming services
72250000 - System and support services
48100000 - Industry specific software package
48600000 - Database and operating software package
72210000 - Programming services of packaged software products
72260000 - Software-related services
72320000 - Database services
72610000 - Computer support services
72321000 - Added-value database services
72230000 - Custom software development services
72510000 - Computer-related management services
48700000 - Software package utilities
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
database engine software
operating system suite
system core software
database‑OS integrated package
storage management OS
kernel-level database toolset
transaction-capable OS
file system manager
backup-ready OS
system utility bundle
system utility suite
maintenance toolset
cleanup utility
performance optimizer
disk defragmenter
registry cleaner
scripting toolkit
automation utility
diagnostic toolset
system enhancement software
enterprise information platform
server infrastructure management
data center orchestration tool
server virtualization manager
client-server middleware
high-availability system platform
server lifecycle manager
service monitoring dashboard
server provisioning engine
system deployment suite
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
hardware consultancy
IT equipment planning
technology advisory
hardware architecture design
equipment selection
performance benchmarking
procurement advisory
infrastructure specification
vendor evaluation
hardware lifecycle planning
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
system architecture analysis
technical advisory
solution feasibility studies
performance optimization
technical risk assessment
systems integration advice
IT infrastructure review
scalability consulting
technical requirement definition
systems audit
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
system requirement mapping
data structure analysis
functional specification drafting
software architecture modeling
backend logic coding
process flow optimization
technical feasibility assessment
programming language implementation
algorithm refinement
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
database hosting
DBMS support
database maintenance
relational database services
database administration
structured data platforms
NoSQL services
SQL database support
enterprise database setup
database performance tuning
value-added data services
enriched database access
customized database outputs
specialized data extraction
filtered data queries
premium database integration
targeted information retrieval
data insight services
high-value database content
analytics-driven data access
data governance
data lifecycle control
master data management
metadata handling
data stewardship
information management
dataset coordination
digital record administration
enterprise data policy
structured data supervision
data tagging services
content taxonomy design
metadata harmonization
document classification software
structured data processing
semantic annotation
content normalization
ontology mapping
automated content categorization
data schema alignment
controlled vocabulary implementation
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
infrastructure lifecycle control
IT performance supervision
helpdesk coordination
managed support frameworks
service desk implementation
hardware lifecycle tracking
network service routing
computer asset management
centralized IT monitoring
digital workflow control
hardware enhancement
system refresh solutions
performance boosting services
component retrofit planning
upgrade module deployment
technology renewal support
capacity improvement assistance
hardware revision services
lifecycle upgrade management
computing upgrade coordination
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
