Awarded
Swan Housing Customer Segmentation and Journey Mapping 2021
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Descriptions
Specifically, we want to achieve the following by partnering with an external consultant: • Create customer segmentation and persona models representative of our business; understanding who they are and what their goals and expectations are. The ....see more
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Tender Regions
CPV Codes
79342300 - Customer services
73000000 - Research and development services and related consultancy services
Keywords
customer care
applied research
client support
client relations
R&D services
service desk
feasibility studies
customer interaction
experimental design
scientific advisory
industrial consultancy
technology development
innovation consultancy
help desk services
development support
product innovation
consumer assistance
after-sales support
customer services
service experience management
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