Awarded

Swan Housing Customer Segmentation and Journey Mapping 2021

Descriptions

Specifically, we want to achieve the following by partnering with an external consultant: • Create customer segmentation and persona models representative of our business; understanding who they are and what their goals and expectations are. The ....see more

Timeline

Published Date :

16th Aug 2021 4 years ago

Deadline :

1st Apr 2021 4 years ago

Contract Start :

22nd Apr 2021

Contract End :

31st Dec 2021

Tender Regions

Keywords

customer care

applied research

client support

client relations

R&D services

service desk

feasibility studies

customer interaction

experimental design

scientific advisory

industrial consultancy

technology development

innovation consultancy

help desk services

development support

product innovation

consumer assistance

after-sales support

customer services

service experience management

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk