Closed
T00110 – People-Centred, Low Carbon Healthcare Catering Solution.
Descriptions
Further to the Prior Information Notice issued on 9.4.2013 (2013/S 069-114762), the 5 Boroughs Partnership NHS Foundation Trust is now seeking expressions of interest to enable a People-Centred, Low Carbon Healthcare Catering Solution for the Trust.The contract will cover the delivery of healthcare catering services for patients, staff and visitors, and must be operational by October 2014.Since the previous contract was agreed in 2009, significant changes have occurred in relation to the provision of catering services in the health care setting. This includes patient, visitor and staff expectations and the Trusts environmental and carbon reduction.Patient mealtimes and nutrition is an integral part of patient care and is supported by Care Quality Commission outcome 5 Meeting Nutritional Needs. New and emerging catering service models, and innovative technologies have the potential to offer benefits in terms of patient outcomes, efficiency, quality, sustainability and carbon reduction in conjunction with the Department of Health eight principles of hospital food (October 2012) supported by Age UK, Patients Association, Hospital Caterers Association, Royal College Of Nursing, SOIL Association and British Dietetic Association.The Trust needs to reflect these changes and the new catering contract will need to deliver a modern, people centred, low carbon catering service. The Trust is using this opportunity to re-evaluate patient, staff and visitor catering requirements and explore alternative delivery models. The Trust requires flexible and regularly rotated menus in a user friendly style demonstrating nutritional content and descriptors. Menus are also to be agreed with the Trust and promote local and seasonal produce to include sustainable fish.Monitoring; The Trust fully supports patient led auditing and encourages open forums to discuss feedback and mystery food tasting is fully operational and will be looking at a supplier to fully support these initiatives. The Trust is committed to providing meaningful employment opportunities to service users and currently delivers certificated Food Safety Training to inpatients. The successful supplier will be required to support this scheme of supported employment and opportunities.The Trust has consulted with internal stakeholders and consumer organisations to determine what staff, patients and visitors need and has developed an outcome-based requirement (see below) in which we aim to capture the key outcomes the Trust requires from a modern and progressive catering service. The Trust would be particularly interested in demonstrating innovative people centred, low carbon approaches.Outcome based requirements:The Trust wish to procure a catering service for:— Patients— Staff/visitors and hospitalityThe Trust requires a patient catering provision that is innovative, an integrated solution for the provision of high quality, patient- appropriate meals that are enjoyable, attractive, support patient recovery and is delivered as an integral part of the nursing care.Key outcomes:The Trust requires an integrated catering service that:— Demonstrates a positive change in both patient mealtime experience and nutritional care;— Facilitates patient recovery;— Enables involvement of nursing staff in meal provision;— Delivers the right meal and nutrition to patients when required;— Is flexible and versatile – for example meeting the diversity of dietetic, ethnic and cultural requirements, being available when needed outside core ‘meal times';— Provides mechanisms for a constructive interface with clinical and nursing staff and patients for monitoring performance and service development.Restaurant / Café Facilities:Staff/visitor/hospitalities:Deliver wide choice of quality food and drinks at affordable prices in a relaxed social setting.Support employment opportunities for service users in conjunction with the TrustAccess to facilities to meet demands of customersEnvironmentally sustainableThe Trust has high environmental standards and is attuned to the rising costs of energy and carbon.The Trust requires the following outcomes:— Continuous carbon reduction over the life of the contract;— Supply chain purchasing / local seasonal sourcing;— Reduction in food plate and preparation waste;— A step change in the environmental sustainability of catering services;— Innovation in line with Waste Legislation (2015) food waste disposal / recycling to zero % going to landfill.
Timeline
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Tender Regions
CPV Codes
55300000 - Restaurant and food-serving services
55330000 - Cafeteria services
55321000 - Meal-preparation services
55520000 - Catering services
55322000 - Meal-cooking services
55500000 - Canteen and catering services
55400000 - Beverage-serving services
55320000 - Meal-serving services
55510000 - Canteen services
Keywords
restaurant dining service
eatery meal provision
dine-in food offering
casual dining arrangement
culinary service operations
plated meal service
table dining establishment
restaurant catering service
food service provision
restaurant hospitality operations
canteen meal provision
plated meal delivery
dining hall service
buffet meal operation
food serving facility
group meal distribution
institutional meal service
cafeteria meal offering
plated food delivery
assembled meal provision
food preparation service
professional meal cooking
dish production service
culinary meal assembly
meal prep kitchen service
nutritional meal production
catered meal prep
bulk meal preparation
chef-led meal prep
food readying service
meal preparation service
hot food cooking
large-scale kitchen service
event meal production
professional cooking operations
onsite catering preparation
bulk food assembly
institutional cooking setup
banquet meal preparation
group meal cooking
self-service dining
communal food provision
staff canteen service
public cafeteria management
meal line serving
tray-based food service
lunchroom operations
school cafeteria setup
institutional meal hall
budget dining facility
drink dispensing service
refreshment provision
beverage counter service
soft drink distribution
coffee and tea serving
non-alcoholic drink service
bottled drink setup
hospitality drink station
event beverage service
lounge drink management
canteen meal service
food delivery catering
institutional dining provision
mobile catering support
company canteen operation
mass meal supply
external catering provision
event meal catering
in-house food service
large-scale meal operations
onsite meal provision
workplace lunch service
educational canteen setup
staff dining operations
factory meal distribution
cafeteria-style meal service
communal food station
fixed-site canteen provision
routine meal supply
building-based dining
professional food service
event catering provision
customized meal delivery
group dining setup
contracted catering operations
flexible menu services
food service logistics
offsite meal preparation
catering staff service
food presentation solutions
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
