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T2303 - RFT for the Provision of a CRM and Funding Application Management Tool to Skillnet Ireland
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Descriptions
Skillnet Ireland currently uses a combination of systems which support the submission, assessment, and approval of applications for funding from our Network partners and enterprise bodies, as well as related report creation and communication to funding applicants throughout the lifecycle of the Calls for Proposals for funding process. As Skillnet Ireland grows, an integrated and flexible system is required, which will enable online submission of applications, reduce manual and duplication of effort by both internal and external parties to improve efficiencies and deliver on the flexible needs of our business and our business partners. This integrated system is required to operate and manage multiple processes across Skillnet Ireland and the Skillnet Ireland customer (Networks, Schemes, other) base. It is expected that all key Skillnet Ireland processes will migrate from the current disparate set of systems onto an integrated online system in a phased approach over time. Such an implementation project in its entirety, will be rolled out over a number of phases. There are five proposed process migration phases. Each phase will include a number of planned components encompassing a distinct set of processes. Tenderers should note that this RFT details the requirements of Phase 1 only. The contract is for an initial period of 1 year. The proposed commencement date will be May 2023. Skillnet Ireland reserves the right to extend the contract for a period of up to 12 months, subject to the performance of the selected service provider, budget availability and ongoing business needs.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
48000000 - Software package and information systems
48330000 - Scheduling and productivity software package
72212100 - Industry specific software development services
48613000 - Electronic data management (EDM)
48100000 - Industry specific software package
72212600 - Database and operating software development services
72212517 - IT software development services
72212983 - Development software development services
Keywords
CRM platform
IT systems
platform module coding
lead nurturing tool
code editing tools
integration adapters
productivity dashboard
developer plugin support
workflow routing engine
code linting integration
version control manager
client interaction log
domain-specific modules
live preview modules
audit trail recorder
OS resource scheduler
capacity planning tool
resource leveling tool
server-side logic design
sector-focused solutions
ACID compliance modules
digital solutions
enterprise software
IT toolchain development
digital record organizer
records retention module
access permission tool
application software
electronic archive
system service daemons
metadata tagging engine
dev workflow scripting
project calendar sync
API gateway creation
customer dashboard UI
time-tracking interface
sales pipeline tracker
packaged applications
task dependency manager
milestone scheduler
system architecture modules
workflow automation software
project templating engine
database engine programming
specialised enterprise software
query optimizer development
code refactoring utilities
vertical market application
OS kernel service implementation
backup integration module
tailored industry IT solution
compliance application coding
enterprise IT module programming
content indexing software
industry-specific software
customer feedback analyzer
indexing algorithm design
software package and information systems
opportunity management system
backend scalability support
integrated development environment modules
marketing automation suite
automatic notification system
backend service development
workspace configuration tools
project skeleton scaffolding
contact segmentation tool
regulatory software development
transaction support coding
workload balancing engine
customer profiling engine
microservices implementation
file system interface modules
document repository system
Workflows
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Details
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Buyer Information
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