Closed
TCD-21-C0577 - Tilda Remote Desktop Services
Descriptions
System requirements for a remote solutionTILDA needs to provide data within a virtual desktop infrastructure to researchers who have had their applications approved. The virtual desktop is a Windows desktop that is accessed via the cloud Client. The Client allows access to the desktop, hosted in TCD, by two factor authentication – the combination of username and password and authenticator code. The requirement is to develop a remote desktop access solution to provide a more safe and reliable environment for external TILDA researchers to access TILDA data that is hosted in TILDA servers and located Trinity College Dublin. The aim is to provide a secure remote access solution that keeps TILDA data within the university environment and allows authorised users to remotely access their profiles on hot desk machines.The objectives are to1.Develop a remote Desktop solution and ensure that no data will leave the secure environment.2.Provide the Data Controller (Trinity) full control over monitoring access and data usage.High-level user requirements This section describes the overall aim of the hot desk remote solutionSupport external researchers and collaborators to access TILDA data remotely and securelyA.To give researchers an option to log onto the university network using an enterprise remote access gatewayB. The datasets available from cohorts cannot be removed from the virtual desktopsC.A researcher working from a remote location uses an online gateway to access TILDA data. Technical architectureTo have a Cloud and on-premise environment. In the cloud environment, TILDA will need to have virtual desktop services, workspace and gateway service. Hot desk users will be provided with a virtual desktop to access computer applications such as Microsoft Office and other statistical software. On premise environment, TILDA hosts the hot desk server and have a “cloud connecter” installed to create secure outbound connections to those cloud services i.e
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72267000 - Software maintenance and repair services
72261000 - Software support services
72263000 - Software implementation services
72260000 - Software-related services
72265000 - Software configuration services
48517000 - IT software package
72268000 - Software supply services
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
deployment scripting
integration with existing systems
post-install configuration
rollout planning
change management assistance
implementation success tracking
feature enablement setup
initial system setup
custom module activation
environment variable tuning
feature enablement scripting
user access setup
parameterization logic
license activation configuration
software maintenance
bug fixing
application updates
software patching
error correction
system performance tuning
IT repair services
version upgrades
legacy system support
software distribution
licensed software supply
packaged software delivery
enterprise software provision
off-the-shelf software
software licensing
commercial software solutions
software sales
IT application supply
digital software products
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
