Open Closing in a 21 days

Technology Partner(s)/CFP/PRO/2025

Descriptions

The Open University (OU) is seeking a Technology Partner(s) (TP) to provide resource with the comprehensive technical and non-technical expertise required to support and deliver its objectives in two main areas, lotted accordingly.

• Lot 1 Run and Maintain: ensuring the stability, security, and continuous improvement of our IT infrastructure and applications.

• Lot 2 Moodle Specialist: technology skills to support the OU's Virtual Learning Environment (VLE) and Open Learn environment.

The OU are looking to award one contract for each Lot to one or more suppliers, if both lots are awarded to a single supplier two contracts will be issued.

Each contract will be for an initial term of five (5) years, with the option to extend for up to an additional five (5), giving a potential total contract term of up to ten (10) years per Lot.

The following sets out the maximum, capped contract value per Lot across the initial term (5 years), with no minimum commitment:

• Lot 1 Run and Maintain: Up to £50 million

• Lot 2 Moodle Specialist: up to £5 million

The Extension options per Lot will be capped at the same value as the Initial term with no minimum commitment:

• Lot 1 Run and Maintain: Up to an additional £50 million

• Lot 2 Moodle Specialist: Up to an additional £5 million

Giving a total contract value, including all possible extension options of:

• Lot 1 Run and Maintain: Up to £100 million

• Lot 2 Moodle Specialist: Up to £10 million

Timeline

Published Date :

11th Aug 2025 4 days ago

Deadline :

5th Sep 2025 in a 21 days

Contract Start :

1st Mar 2026

Contract End :

28th Feb 2031

Keywords

system architecture analysis

technical advisory

solution feasibility studies

performance optimization

technical risk assessment

systems integration advice

IT infrastructure review

scalability consulting

technical requirement definition

systems audit

IT implementation planning

capacity and resource planning

infrastructure design

project roadmap creation

release planning

contingency planning

business continuity consulting

scalability modeling

deployment planning

infrastructure optimization

IT operations management

network administration

system provisioning

infrastructure maintenance

helpdesk support

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

tech writing and documentation

training and onboarding

deployment assistance

software lifecycle guidance

user manual creation

version upgrade support

platform migration services

integration planning

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

codebase design

application logic creation

full-stack programming

agile development cycles

backend system structuring

frontend interface programming

version-controlled coding workflows

initial system setup

custom module activation

environment variable tuning

feature enablement scripting

user access setup

parameterization logic

license activation configuration

IT software maintenance

application upkeep

system updates

corrective maintenance

preventive maintenance

software servicing

software error resolution

patch management

IT system support

ongoing software care

software repair

code correction

error debugging

malfunction resolution

system recovery

IT application repair

program restoration

fault fixing

software damage assessment

software error fixing

software distribution

licensed software supply

packaged software delivery

enterprise software provision

off-the-shelf software

software licensing

commercial software solutions

software sales

IT application supply

digital software products

Tender Lot Details

2 Tender Lots

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors