Awarded

Technology Partnership Agreement 2013.

Descriptions

Health and Social Care in Northern Ireland (“HSC”) has a requirement to award a framework agreement to aechnology partner to replace existing arrangements. The purpose of the framework agreement is the delivery and/or support of regional Information and Communication Technology (“ICT”) projects, and it will be available for use by HSC Trusts, Boards and other HSC bodies listed in VI.2, as well as BSO ('the Authority'), and any successor bodies of any of these organisations.The following is an outline of services / products that are required to be provided via the Technology Partnership Agreement 2013:— Supply of hardware including without limitation servers, storage devices, StorageArea Network infrastructure, backup devices, network switches, PCs, Voice Over Internet Protocol ('VOIP') equipment,mobile devices, printers, scanners, Uninterruptible Power Supplies, other hardware or devices used to deliver ICT services or interface with network attached medical devices;— Supply of software, such as a range of off the shelf software products including, without limitation, operating systems, security products, business and utility products and general business applications;— Supply of services such as support, technical and advisory services both directlyand using third party staff;— The design and/or build and/or operation of systems / services that integrate as appropriate with the HSC infrastructure and applications. In this case the technologypartner could be asked to do any or all of the lifecycle stages;— Delivery of the high levels of availability required by clinically critical and business critical services within HSC;— Application design and specification;— Application development;— Application support including bespoke developments;— Best practice service management;— Managing multiple organisations (including potential competitors) to deliver products and services;— New initiatives and paradigms for health and social care delivery driven by newequipment and software solutions;— Facilitation of Authority and customer (ie other HSC organisations that are party to a contract) access to sub-contractors and/or consortium member organisations ifappropriate;— Work with 3rd party suppliers of services and products, accepting variable levels of risk in their delivery (e.g. 'thick' prime and 'thin' prime contractual arrangements);— Project/programme management and delivery of associated outputs;— Configuration of various applications, services and infrastructure solutions;— Technical / consultancy services, e.g. business case development, technical architecture consultancy etc.;— Implementation of 3rd party applications and products e.g. deployment of Public Key Infrastructure, Data Encryption, Identity Management, VOIP and communication services— Management of multiple 3rd parties to deliver solutions e.g. a tele-monitoring solution that includes network, hardware and software provision and management;— Systems integration services;— Support of desktop / email / UNIX / Windows;— Purchase / support / implementation of 3rd party products e.g. clinical support systems— Technical refresh for projects e.g. desktop, servers, etc.;— Provision of data cleansing / quality;— Support of applications NOT developed by the technology partner e.g. developed by BSO or 3rd party or other HSC applications;— Running procurements;— Hosted or cloud based services;— Disposal services.Other ICT services in support of HSC may be requested during the life cycle of Technology Partnership Agreement 2013 provided that they are within the scope of those described in this section.

Timeline

Published Date :

17th Dec 2013 11 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

computer hardware

IT equipment

desktop computer

laptop

computer accessories

network hardware

computer peripherals

office IT supplies

networks

communications networks

data networks

network infrastructure

connectivity systems

computer cabling installation

data network cabling

structured cabling install

LAN wiring works

server room cabling setup

patch panel installation

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

PC maintenance

desktop cleaning

laptop hinge repair

motherboard diagnostics

hard drive replacement

RAM upgrade install

GPU fan cleaning

laptop screen replacement

USB port fix

thermal paste renewal

switch replacement

router diagnostics

LAN cable testing

network rack servicing

network interface repair

firewall hardware check

patch panel maintenance

data centre cabling service

network traffic analyzer hardware fix

WAN link calibration

PC diagnostic service

hardware replacement

motherboard repair

hard drive clone

RAM upgrade installation

power supply swap

cooling system clean

software reinstall service

virus removal

backup configuration

printer service

scanner calibration

monitor screen fix

keyboard key replacement

mouse sensor repair

external drive diagnostics

USB hub check

speaker grill cleaning

webcam lens adjustment

peripheral firmware update

helpdesk support

software installation

system diagnostics

driver update

hardware configuration

user training

remote desktop setup

OS reinstallation

patch management

configuration audit

performance tuning

log file cleanup

security hardening

registry optimization

disk health check

backup verification

system update schedule

maintenance reporting

scheduled inspections

firmware updates

backup testing

hardware health monitoring

threshold alert setup

cleaning cycles

component stress tests

preventive servicing

system health reporting

computer station setup

office hardware installation

PC workstation mounting

printer integration

copier system installation

multifunction device fitting

desktop computer deployment

office network hardware installation

peripheral equipment mounting

workstation unit setup

IT system deployment

server rack installation

data processing hardware setup

information system fitting

CPU unit installation

storage system integration

computing equipment mounting

IT infrastructure setup

processing device installation

data centre hardware fitting

hardware assembly service

device hardware mounting

module installation

component integration service

peripheral hardware fitting

system board setup

electronics hardware installation

terminal hardware activation

equipment module installation

USB/PCI hardware mounting

data processing unit installation

computing system setup

processor hardware fitting

server equipment mounting

IT infrastructure installation

terminal unit setup

information system hardware

digital processor fitting

mainframe unit installation

system controller setup

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

business consultancy

management advisory

organizational strategy

corporate consulting

management services

process optimization

operational improvement

professional consulting services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors