Awarded
Technology Partnership Agreement 2013.
Descriptions
Health and Social Care in Northern Ireland (“HSC”) has a requirement to award a framework agreement to aechnology partner to replace existing arrangements. The purpose of the framework agreement is the delivery and/or support of regional Information and Communication Technology (“ICT”) projects, and it will be available for use by HSC Trusts, Boards and other HSC bodies listed in VI.2, as well as BSO ('the Authority'), and any successor bodies of any of these organisations.The following is an outline of services / products that are required to be provided via the Technology Partnership Agreement 2013:— Supply of hardware including without limitation servers, storage devices, StorageArea Network infrastructure, backup devices, network switches, PCs, Voice Over Internet Protocol ('VOIP') equipment,mobile devices, printers, scanners, Uninterruptible Power Supplies, other hardware or devices used to deliver ICT services or interface with network attached medical devices;— Supply of software, such as a range of off the shelf software products including, without limitation, operating systems, security products, business and utility products and general business applications;— Supply of services such as support, technical and advisory services both directlyand using third party staff;— The design and/or build and/or operation of systems / services that integrate as appropriate with the HSC infrastructure and applications. In this case the technologypartner could be asked to do any or all of the lifecycle stages;— Delivery of the high levels of availability required by clinically critical and business critical services within HSC;— Application design and specification;— Application development;— Application support including bespoke developments;— Best practice service management;— Managing multiple organisations (including potential competitors) to deliver products and services;— New initiatives and paradigms for health and social care delivery driven by newequipment and software solutions;— Facilitation of Authority and customer (ie other HSC organisations that are party to a contract) access to sub-contractors and/or consortium member organisations ifappropriate;— Work with 3rd party suppliers of services and products, accepting variable levels of risk in their delivery (e.g. 'thick' prime and 'thin' prime contractual arrangements);— Project/programme management and delivery of associated outputs;— Configuration of various applications, services and infrastructure solutions;— Technical / consultancy services, e.g. business case development, technical architecture consultancy etc.;— Implementation of 3rd party applications and products e.g. deployment of Public Key Infrastructure, Data Encryption, Identity Management, VOIP and communication services— Management of multiple 3rd parties to deliver solutions e.g. a tele-monitoring solution that includes network, hardware and software provision and management;— Systems integration services;— Support of desktop / email / UNIX / Windows;— Purchase / support / implementation of 3rd party products e.g. clinical support systems— Technical refresh for projects e.g. desktop, servers, etc.;— Provision of data cleansing / quality;— Support of applications NOT developed by the technology partner e.g. developed by BSO or 3rd party or other HSC applications;— Running procurements;— Hosted or cloud based services;— Disposal services.Other ICT services in support of HSC may be requested during the life cycle of Technology Partnership Agreement 2013 provided that they are within the scope of those described in this section.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
51600000 - Installation services of computers and office equipment
79400000 - Business and management consultancy and related services
72000000 - IT services: consulting, software development, Internet and support
50324000 - Support services of personal computers
50312300 - Maintenance and repair of data network equipment
51610000 - Installation services of computers and information-processing equipment
45314320 - Installation of computer cabling
50312000 - Maintenance and repair of computer equipment
51612000 - Installation services of information-processing equipment
50324200 - Preventive maintenance services
50324100 - System maintenance services
50320000 - Repair and maintenance services of personal computers
50323000 - Maintenance and repair of computer peripherals
51611100 - Hardware installation services
32400000 - Networks
30200000 - Computer equipment and supplies
Keywords
computer hardware
IT equipment
desktop computer
laptop
computer accessories
network hardware
computer peripherals
office IT supplies
networks
communications networks
data networks
network infrastructure
connectivity systems
computer cabling installation
data network cabling
structured cabling install
LAN wiring works
server room cabling setup
patch panel installation
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
PC maintenance
desktop cleaning
laptop hinge repair
motherboard diagnostics
hard drive replacement
RAM upgrade install
GPU fan cleaning
laptop screen replacement
USB port fix
thermal paste renewal
switch replacement
router diagnostics
LAN cable testing
network rack servicing
network interface repair
firewall hardware check
patch panel maintenance
data centre cabling service
network traffic analyzer hardware fix
WAN link calibration
PC diagnostic service
hardware replacement
motherboard repair
hard drive clone
RAM upgrade installation
power supply swap
cooling system clean
software reinstall service
virus removal
backup configuration
printer service
scanner calibration
monitor screen fix
keyboard key replacement
mouse sensor repair
external drive diagnostics
USB hub check
speaker grill cleaning
webcam lens adjustment
peripheral firmware update
helpdesk support
software installation
system diagnostics
driver update
hardware configuration
user training
remote desktop setup
OS reinstallation
patch management
configuration audit
performance tuning
log file cleanup
security hardening
registry optimization
disk health check
backup verification
system update schedule
maintenance reporting
scheduled inspections
firmware updates
backup testing
hardware health monitoring
threshold alert setup
cleaning cycles
component stress tests
preventive servicing
system health reporting
computer station setup
office hardware installation
PC workstation mounting
printer integration
copier system installation
multifunction device fitting
desktop computer deployment
office network hardware installation
peripheral equipment mounting
workstation unit setup
IT system deployment
server rack installation
data processing hardware setup
information system fitting
CPU unit installation
storage system integration
computing equipment mounting
IT infrastructure setup
processing device installation
data centre hardware fitting
hardware assembly service
device hardware mounting
module installation
component integration service
peripheral hardware fitting
system board setup
electronics hardware installation
terminal hardware activation
equipment module installation
USB/PCI hardware mounting
data processing unit installation
computing system setup
processor hardware fitting
server equipment mounting
IT infrastructure installation
terminal unit setup
information system hardware
digital processor fitting
mainframe unit installation
system controller setup
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
business consultancy
management advisory
organizational strategy
corporate consulting
management services
process optimization
operational improvement
professional consulting services
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
