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Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

Descriptions

Telecare Alarm Receiving Software Package Specification for Call Centre Procurement North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. In section E are a series of questions to help us formulate a strategy for the procurement of a platform based on the specification outlined in sections B and C. We would value the input of providers in answering the questions in section A so that we can gain the most up to date understanding of the market.

Timeline

Published Date :

30th Aug 2023 2 years ago

Deadline :

29th Sep 2023 2 years ago

Contract Start :

1st Jan 2025

Contract End :

1st Jan 2026

Tender Regions

Keywords

wireless telecom system

cordless telecom network

WLAN system

RF communication system

wireless infrastructure

telecom equipment

switching equipment

base stations

network routers

telecom hardware devices

telecom system

voice/data system

communication network system

integrated telecom system

communications equipment

telecom hardware

network devices

radio comms equipment

communications infrastructure

transmission infrastructure

network backbone equipment

comms systems

communications control system

comms switching system

telecom control unit

network control hardware

communications controller

softphone app

desktop VoIP client

integrated audio-chat tool

PC call manager

voice memo recorder

contact presence indicator

multimedia messaging app

desktop conferencing tool

chat overlay interface

screen-share initiator

VoIP call provision

internet telephony service

SIP voice communication

hosted PBX solution

IP-based voice calls

broadband phone access

virtual phone system

software-based telephony

IP voice infrastructure

online voice network

all-in-one telecom solution

bundled voice-data network

unified communications provision

converged network service

integrated carrier offering

packaged telecom systems

hybrid connectivity solution

merged telecom services

end-to-end communication service

multi-service network integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

Other

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors