Awarded

Telecare Monitoring System (Software)

Descriptions

CONTRACT AWARD NOTICE Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: •Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; •Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; •It future proofs the service to enable the service to expand to provide services to 3rd parties. The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term)

Timeline

Published Date :

10th Oct 2017 7 years ago

Deadline :

4th Jul 2017 8 years ago

Tender Awarded :

1 Supplier

Awarded date :

15th Aug 2017

Contract Start :

1st Oct 2017

Contract End :

30th Sep 2022

Tender Regions

CPV Codes

48517000 - IT software package

Keywords

enterprise IT toolset

system utilities bundle

network management suite

IT service desk software

configuration deployment tool

infrastructure monitoring platform

patch management utility

IT asset inventory

IT workflow engine

systems automation package

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors