Open Closing in a 25 days

Telecare Project

Descriptions

Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services.

Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately.

The Council is engaging with the market to understand:

• The capability of providers to deliver all or part of the Telecare service.
• Innovative approaches and technologies that can overcome current challenges.
• Potential business models and indicative costs for market-led delivery.
• Opportunities for integration with wider assistive technology ecosystems.

The closing date for responses is 16 January 2026 at 12:00 noon.

Please note: Due to the Christmas period – Clarification questions received between the 19th December 2025 and the 4th January 2026, will be responded to week commencing the 5th January 2026.

Timeline

Published Date :

19th Dec 2025 3 days ago

Deadline :

16th Jan 2026 in a 25 days

Contract Start :

19th Dec 2025

Contract End :

16th Jan 2026

Keywords

rescue and emergency equipment

first aid kits

rescue stretchers

life-saving equipment

emergency response gear

evacuation equipment

rescue baskets

emergency rescue kits

disaster response equipment

rescue machinery

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

healthcare provision

social care services

patient support

community health work

welfare services

rehabilitation support

clinical outreach

public health social services

social assistance programs

integrated healthcare delivery

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors