Awarded
Telephone System
Descriptions
East Durham College is looking to secure one organisation to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year., Project Deliverables:-, A managed VoIP telephony service with an agreed number of handsets., Single provider for all services/equipment., Migration of service from existing supplier (if required) including the management of any third parties required to deliver the service., Full Installation and transition services., Choice of devices, value for money solutions., Support and maintenance of services., The existing telephone contract is due for renewal, we currently have 2 Mitel telephone systems, one located at our main campus in Peterlee that is also used at our secondary Peterlee campus and one at our Houghall campus in Durham. We have around 420 lines split between 3 campuses. Each site is linked via a leased line which provides voice and data separate to this contract. We also have several satellite sites that are currently not connected in any way to the main campus., The sites on which the telephone systems are hosted currently have ISDN for outside lines. Each site in turn is linked internally with a leased line of 100mb capacity and the other of 1gb capacity., East Durham College requires a modern cloud based telephone system that workers can use both on and off site either by an app on a mobile device or via software phone., East Durham College requires 450 handsets with the option of extending to 500 at a later date. We also require a block of 100 additional numbers from commencement of contract. In addition, several satellite sites require handsets/softphones with no more than 30 users. A call package is required for each user also., Tenderers should be able to provide a dedicated point of contact or account manager who can deal with faults, queries, upgrades, support etc.
Timeline
Published Date :
Deadline :
Tender Awarded :
Awarded date :
Contract Start :
Contract End :
Tender Regions
CPV Codes
50331000 - Repair and maintenance services of telecommunications lines
32429000 - Telephone network equipment
64214000 - Dedicated-business telephone network services
51330000 - Installation services of radiotelephony apparatus
64215000 - IP Telephone services
64000000 - Postal and telecommunications services
50332000 - Telecommunications-infrastructure maintenance services
32500000 - Telecommunications equipment and supplies
Keywords
telephone network equipment
PBX hardware
telephony switches
VoIP gateways
phone system components
telecommunications equipment
telecom supplies
communication devices
network hardware
telecom gear
supply components
cable joint repair
line fault tracing
connector replacement
underground cable servicing
splice restoration
signal quality test
copper wire replacement
fiber optic repair
pole line tightening
line insulation check
tower inspection
base station servicing
fiber backbone check
microwave link alignment
node cooling check
power backup test
mast re-galvanization
shelter HVAC service
infrastructure cabling test
backup generator check
mobile telephony system installation
base station setup
cellular antenna mounting
GSM network equipment fitting
5G radio unit installation
signal tower assembly
telecom transceiver integration
wireless base station installation
communications cell node setup
radiotelephony hardware installation
mail and telecom provision
postal-telecom network services
communications delivery
letter and data dispatch
postal-telephony integration
correspondence and data routing
mail and telecom infrastructure
postal communication services
message delivery network
telecom mail linkage
dedicated PBX installation
corporate phone exchange
enterprise phone system
onsite telecom network
business voice network
installed telephone system
private telephony network
company switchboard setup
dedicated telecom system
office exchange installation
VoIP call provision
internet telephony service
SIP voice communication
hosted PBX solution
IP-based voice calls
broadband phone access
virtual phone system
software-based telephony
IP voice infrastructure
online voice network
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
