Awarded
TfL 95857 - Customer Satisfaction Surveys
Descriptions
This contract is for the development and management of Transport for London's Customer Satisfaction Surveys. This contract has the overall aim of delivering greater insight and business improvements to the organisation and to strengthen the understanding of our customers across the Transport for London (TfL) network. This contract ensures that customer needs are discussed at the highest levels within the organisation and provides focus that customer requirements are considered in all decisions that TfL makes
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Tender Regions
CPV Codes
73110000 - Research services
Keywords
research studies
scientific analysis
literature review
knowledge acquisition
academic investigation
project evaluation
data interpretation
exploratory research
technical review
strategic research planning
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
