Awarded

TfL 90865 Lot 2: Task B - Bus Mystery Traveller Survey (MTS), Bus Stations MTS and Oyster Ticket Stop Survey

Descriptions

Provision of Bus Stations MTS and Oyster Ticket Stop Survey - research is conducted using ‘mystery shopping’ techniques to monitor standards of service and highlight any areas where improvements can be made. The research provides data for performance measurement and target setting giving TfL management and Contractors the ability to monitor and improve the customer experience.

Timeline

Published Date :

1st Mar 2016 8 years ago

Deadline :

1st Apr 2015 9 years ago

Tender Awarded :

1 Supplier

Awarded date :

1st Apr 2015

Contract Start :

1st Apr 2015

Contract End :

31st Mar 2019

Tender Regions

CPV Codes

79311000 - Survey services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors