Awarded
The Provision of a Domestic Abuse and Forced Marriage Helpline
Descriptions
The requirement is for the operation and management of the National Domestic Abuse and Forced Marriage Helpline for Scotland which will be known as the “National Domestic Abuse and Forced Marriage Helpline Scotland”.The National Domestic Abuse and Forced Marriage Helpline Scotland is to operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf.
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
