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The Provision of Contact Center and Document Management Services
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Descriptions
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Timeline
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Tender Regions
CPV Codes
72512000 - Document management services
79510000 - Telephone-answering services
79512000 - Call centre
79342300 - Customer services
75112000 - Administrative services for business operations
79999100 - Scanning services
Keywords
enterprise file handling
record versioning control
metadata indexing
structured filing systems
access authorization protocols
document encryption workflows
archival tagging
document lifecycle automation
permissioned data storage
automated document routing
corporate registry services
enterprise license management
business permit facilitation
commercial documentation handling
corporate records maintenance
organizational compliance support
company registration filing
trade license administration
corporate registry coordination
business operations facilitation
customer services
client support
consumer assistance
helpdesk services
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
telephone-answering services
call answering
incoming call handling
message taking
switchboard services
receptionist answering
phone support
hotline management
call screening services
call center answering
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
document scanning
image capture
paper digitisation
bulk scanning
image conversion
digital archiving
high-resolution scanning
file indexing
document conversion
scan management
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
