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The Provision of Passenger Experience Training to South-eastern Railway employees.
Descriptions
We seek a Training Partner.At South-eastern (SE) passengers are at the forefront of everything we do. Their comfort and satisfaction with our services is paramount to the smooth running of our railway.We realised that by introducing a passenger experience training programme for passenger facing colleagues and their managers, we could help maximise satisfaction levels.We are seeking a training partner to work with us to improve the passenger experience, by unfreezing attitudes and changing behaviours of our passenger facing staff.We seek to embed and sustain the change into our business by living and delivering our vision and values at every single opportunity.
Timeline
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Tender Regions
CPV Codes
80530000 - Vocational training services
80510000 - Specialist training services
80500000 - Training services
80570000 - Personal development training services
Keywords
professional training
employee development
skills workshops
capacity building programs
vocational instruction
corporate training
workforce education
technical skill training
job competency development
learning course delivery
specialised instruction
expert training programs
niche skill development
industry‑specific training
accredited training services
advanced professional workshops
specialist certifications
sector‑focused education
technical mastery training
applied skills coaching
vocational education
trade skills training
career-oriented instruction
hands-on learning
practical skills development
occupation-specific training
technical education
employment readiness
craft training
industry-aligned education
leadership skills
emotional intelligence training
soft skills development
time management coaching
self-confidence building
communication improvement
personal effectiveness workshops
life coaching
goal setting courses
career growth training
Tender Lot Details
2 Tender Lots
Workflows
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Buyer Information
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Possible Competitors
1 Possible Competitors
