Open Closing in a 2 months

Theory Test Services

Descriptions

The Driver & Vehicle Standards Agency (DVSA), an executive agency of the Department for Transport (DfT), will be completing some Early Market Engagement (EME) for the Theory Test Services reprocurement. 

 

The UK Theory Test is a statutory service owned by the DVSA that is the prerequisite in the driving learner journey to taking the practical test. The Test is made up of two test elements, the Multiple-Choice Questions (MCQ) and Hazard Perception Test (HPT). It is the largest e-assessment in the UK, undertaking at present approximately 3.6 million tests per annum.

 

The service contains 16 different types of Theory Test, including: Car, Motorcycle, Large Goods Vehicles, Passenger Carrying Vehicles, Certificate of Professional Competence, Approved Driving Instructor (ADI), Enhance Rider Scheme, Examiner Car. Encompassed further within this are the additional testing types within the Northern Ireland Driver and Vehicle Agency (DVA) service, which are Taxi, ADI and Approved Motorcycle Instructor tests.

Timeline

Published Date :

28th Nov 2025 1 month ago

Deadline :

31st Mar 2026 in a 2 months

Contract Start :

4th Sep 2028

Contract End :

4th Sep 2033

Keywords

virtual training

customer care

mobile patrol

LMS facilitation

asset security

static guarding

client support

online education

client relations

service desk

stress testing

facility logistics

IT service desk software

customer interaction

corporate security

patch management utility

user manual creation

usability assessments

compatibility testing

automated script testing

institutional operations

IT workflow engine

enterprise IT toolset

centre coordination

network management suite

error detection routines

campus operations

property protection

initial system setup

integration planning

premises security

infrastructure security

version upgrade support

performance benchmarking

IT asset inventory

e course delivery

help desk services

classroom scheduling

software QA testing

e training programs

web based learning

training and onboarding

distance learning

system utilities bundle

guarding services

security services

consumer assistance

deployment assistance

test environment setup

remote instruction

parameterization logic

user acceptance testing

user access setup

interactive modules

custom module activation

after-sales support

customer services

student services management

academic venue management

environment variable tuning

software lifecycle guidance

tech writing and documentation

infrastructure monitoring platform

school facility management

license activation configuration

feature enablement scripting

systems automation package

digital education services

service experience management

educational hub oversight

platform migration services

regression test execution

security officer deployment

configuration deployment tool

education centre administration

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk