Awarded
TII319 - Provision of Consultation Management Software
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Descriptions
TII has requirement for a system to support public consultations relating to infrastructure projects. The requirement is for a publicly accessible cloud-based system. As part of the services required TII will initially also require assistance in configuring and setting up the application for public consultations and training will need to be provided to TII administrators to utilise the system.This service will initially be used in 2022 to support the Public Transport project for Cork Light Rail in the first instance. It may then be used to support other TII projects requiring public consultations eg Luas Finglas, Luas Lucan etc.The contract award stemming from this procurement may result in a 10 year contract period. The initial award may be for a 2 year period with 2 further options to extend, firstly for an additional 3 years, followed by a further option to extend for another 5 years at the discretion of TII.TII will not be liable for any participant’s costs arising in connection withparticipating in the competition, irrespective of the outcome of the competition,or if the competition is cancelled or postponed.TII has the right at any time and without notice to:(i) terminate the competition (or part of it);(ii) change the competition’s basis or procedures;(iii) procure the contract by other means,(iv) negotiate with one or more parties at any time;(v) reject any, or all, of the applications/tenders;(vi) not furnish a candidate or tenderer with additional informationor to do any combination of the foregoing or anything else deemed appropriate.In no instance will TII be required to give any reason for any alteration orermination of the process.
Timeline
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Tender Regions
CPV Codes
72266000 - Software consultancy services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72260000 - Software-related services
Keywords
IT consulting
web services
network support
cloud services
systems analysis
SLA management
IT advisory
coding services
IT outsourcing
software integration
software consulting
user inquiry handling
software troubleshooting
software development
cybersecurity support
user manual creation
solution architecture
custom IT planning
application maintenance
requirements analysis
integration planning
version upgrade support
help desk services
software programming
digital transformation
application strategy
software consultancy
technical support
training and onboarding
application engineering
IT solution design
system integration
deployment assistance
software customization
bug ticket processing
software feasibility studies
digital transformation advice
enterprise software consulting
IT infrastructure management
license management support
version patching services
software lifecycle guidance
custom software development
tech writing and documentation
long-term software upkeep
software architecture planning
feature request coordination
platform migration services
Tender Lot Details & Award Criteria
1 Tender Lots
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