Awarded
Trafford Patient Care Coordination Centre.
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Descriptions
Call centre. Telephone operator services. Telephone-answering services. Software package and information systems. Information systems and servers. Database and operating software package. Telephone switchboard services. Telephone and data transmissio ....see more
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
48800000 - Information systems and servers
48000000 - Software package and information systems
72314000 - Data collection and collation services
79510000 - Telephone-answering services
79996100 - Records management
72313000 - Data capture services
64214200 - Telephone switchboard services
79512000 - Call centre
85321000 - Administrative social services
72300000 - Data services
64216210 - Value-added information services
64200000 - Telecommunications services
64210000 - Telephone and data transmission services
48613000 - Electronic data management (EDM)
64216110 - Electronic data exchange services
79300000 - Market and economic research; polling and statistics
79342300 - Customer services
75122000 - Administrative healthcare services
48600000 - Database and operating software package
79511000 - Telephone operator services
85141220 - Advisory services provided by nurses
75100000 - Administration services
85312310 - Guidance services
Keywords
customer care
CRM calls
document control
record policy
case management
records auditing
client support
call routing
phone support
data aggregation
telephony relay
data services
client relations
data acquisition
career guidance
call answering
PBX handling
backup-ready OS
message taking
service desk
+201 more
Workflows
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Procedure :
Suitable for SME :
Nationwide :
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Details
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Buyer Information
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