Awarded
Transactional Services: Processing resource
Descriptions
Transactional Services at Liverpool City Council has responsibility for the administration of the following functions:
• Council tax and business rates
• Housing benefit and council tax support
• Local welfare provision
• Benefits maximisation
• Accounts receivable
• Corporate debt
The service has has identified a significant number of Universal Credit (UC) transactions (circa 130,000) requiring processing within the Benefits Team of Transactional Services. These transactions have accumulated due to the volume of UC notifications received daily and require prompt action to ensure accurate and timely updates to customer accounts and benefits records.
The aim of this exercise is to procure a resource that will process the outstanding UC transactions accurately and in accordance with statutory requirements and council procedures, thereby ensuring that claimants' benefit entitlements are updated correctly and without undue delay.
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Keywords
transaction processing
payment clearing
trade settlement
central clearinghouse
payment processing services
financial transaction clearing
clearing operations
back‑office settlement
automated clearing
clearing system management
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
