Transport Services for People with Learning Disabilities and Older People.

Descriptions

Derby City Council has a range of transport requirements that support the delivery of services to residents of Derby. Our aim is to ensure that the transport provision contributes positively to the overall service experience of clients and provides excellent value for money.The Council is looking for transport providers who can demonstrate a strong customer service ethos in practice. We require that the provider's staff are trained to deal with the needs of clients in a caring and courteous manner. Good communication systems will need to be provided by the transport providers to ensure that Council staff are able to report any issues arising during the service and receive a prompt response from the provider.Flexibility of service throughout the life of the contract will be a key requirement of the provider to enable the transport service to continue to develop and meet the needs of the services and their users.The requirement is split into 5 lots:Lot 1: A transport service for older people attending Morleston Street Day Centre.Lot 2: A transport service for older people with Dementia attending Morleston Street Day Centre.Lot 3: A transport service for adults with autism and complex needs attending Aspect Day Centre.Lot 4: A transport service for adults with learning disabilities and access support needs attending day services at the Inspire Unit.Lot 5: AN ad hoc transport service for older people and adults with learning disabilities and access support needs.