Awarded
UK_244 - Europe Mystery Shopping Research: English Language Courses for Young Learners - AWARD
Descriptions
The overarching objective of this research is to find out how the potential British Council customers perceive the British Council and its key competitors when exploring face-to-face (in-centre) English language learning options and contacting course providers via different channels. The focus will be on face-to-face (in-centre) English language courses for children (Young Learners) - reviewing the customer journey, price and product information, information about classes - e.g. the number of students in a class, length of the class etc., schedules, and learning materials offered.
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CPV Codes
79310000 - Market research services
73210000 - Research consultancy services
80310000 - Youth education services
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Possible Competitors
1 Possible Competitors
