Awarded

Understanding HMRC debtors’ knowledge of credit ratings and how it relates to compliance

Descriptions

This is bid for through the DWP/HMRC Research Framework 8.The main aim of the research is to gain insight into the extent to which the payment behaviour of HMRC debtors may be influenced by their understanding of their credit scores . To fulfil this aim, we have the following objectives of understanding: a)The level of understanding and concern customers have about credit scores and the situations in which they believe their credit rating affects them and their access to credit – including insight into which types of credit denial would be most concerning for customers (i.e. mortgages, phone contracts etc). b)Whether customers believe that having a tax debt could influence their credit score; c)Whether an understanding or concern for credit scoring factors into their debt payment decision making more generally, and whether credit scoring is a factor in decisions to pay HMRC debt; d)Whether these factors vary according to the profile of the customer (individuals/businesses; high/low value of debt).

Timeline

Published Date :

14th Aug 2015 9 years ago

Deadline :

21st Jan 2015 10 years ago

Tender Awarded :

1 Supplier

Awarded date :

22nd Jan 2015

Contract Start :

27th Jan 2015

Contract End :

29th May 2015

Tender Regions

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors