Open Closing in a 7 days

Unified Communications and Contact Centre Solution

Descriptions

Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution.

The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms.

Further details can be found within the attached market engagement brief on The Chest / Proactis -

Project information - DN791882

Timeline

Published Date :

24th Sep 2025 16 days ago

Deadline :

17th Oct 2025 in a 7 days

Contract Start :

9th Jan 2026

Contract End :

8th Jan 2031

Tender Regions

Keywords

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors