University of St Andrews: Human Resources and Organisational Staff Development - Software and Implementation Services

Descriptions

Human Capital Management - Software and Implementation Services for the University of St Andrews: Supply, installation, configuration, testing, training, support and maintenance of (replacement) Human Capital Management (HCM) System. Overview of the Contract Requirement: The University of St Andrews is seeking to implement a solution to improve the way we perform human capital management functions across the University. The objectives of the project are as follows: - To replace and enhance our current operational human capital management methods - To enhance our protection of operational risk through the redesign of existing, and the introduction of new value-added services - To simplify our compliance of external legislation and internal policies - To create business efficiencies through implementation of organisational changes to processes, systems, controls and roles To satisfy the project objectives the University of St Andrews is seeking to procure and implement a modern and highly functional software system. The solution(s) would be cloud-based SaaS, however on-premise may also be considered. Although the University has a SaaS first policy, offerings will be considered against their life cycle cost, functional, support, ease of use and ease of implementation capabilities These systems are predicted to be in service for a period of around 10 years. Therefore, a suitable support and maintenance package must also be offered. The implementation of new systems to satisfy these objectives is seen as a complicated task. Therefore, the University of St Andrews is also seeking appropriate implementation service consultancy to lead the configuration and implementation of the new system(s). The proposed solution should provide functionality in and/or facilitate the following areas: - Absence Management - Human Resource Support - Organisational Design - Records Management - Remuneration & Benefits Management - Talent Acquisition to include recruitment - Talent Management - Workforce Performance Management - Workforce Planning - Workforce Relations Management - Workforce Resource Management - Workforce Training & Development - MI reporting – to include HESA returns - Service desk - Onboarding and Induction The solution will be required to integrate with multiple specialist systems with varying requirements of direction (inbound, outbound) timings (real-time, near-real-time, scheduled etc) and triggers (via record change in source or target etc). - Oracle Enterprise Data Warehouse utilising Oracle Integrator (ODI) - Oracle Fusion (Finance) ERP and EPM - NetIQ Identity Manager (IDM) - Tribal SITS:Vision - HMRC MTD Service - Training and development systems (Personal Development Management System, Essential Skillz, Moodle and LinkedIn Learning) - Exchange Rates (via 3rd party) - Staff Images (via Access Control) - Mitel CMG Furthermore, many other systems receive HCM data indirectly via the Oracle Enterprise Data Warehouse including: - Arx Access Control - Bespoke application developments - Bespoke Oracle Apex developments - Ardoq enterprise architecture software - Elsevier Pure - Worktribe Pre-award - Innovative Sierra library management system - XN Leisure sports centre access control - Planon workplace management software The University will enter into an Appointment with the successful Tenderer(s). Contract Award A single or two supply contracts may be awarded that covers software supply, software & system support, software maintenance & updates and implementation services.