Upgrade and ongoing support services for Oracle E-Business Suite (EBS) Application, Operating System, Database and associated technology.

Descriptions

In summary, the Services comprise: •technical and functional support to assist the Department of Housing, Local Government & Heritage (DHLGH) staff to plan and execute an upgrade of its Oracle EBS Application from Release 11.5.10.2 to Release 12.2.10.•associated Database and Operating System upgrades to the latest versions that are certified with EBS Release 12.2.10 for interoperability purposes; •technical and functional support in the migration of the database and the EBS application to new hardware in Government Data Centres in conjunction with the software upgrades. •upgrade of the Oracle Enterprise Manager Version (OEM);•deliver a solution for reports currently generated from Discoverer 11.1.1.4 that will be required in R12.2.10. The current Hubble reporting solution will be retained for ad-hoc reporting and specific Met Éireann (a line division of the DHLGH) reporting.Ongoing drawdown support services for:•the existing R11.5.10.2 application prior to the R12 go-live and ongoing support and enhancement services for the upgraded Release R12.2.10 solution thereafter;•assistance with the data migration from the R12.2.10 application as part of the planned move to financial shared services in the National Shared Services Office; and•advice and assistance with identification of a cost effective long term legacy system solution after the Department’s move to financial shared services.