Awarded

UPGRADE THE CURRENT IT HELPDESK SUPPORT/CALL LOGGING SYSTEM

Descriptions

The service will provide interventions for adults over the age of 18 who do not meet the criteria for tier 3 support or are reticent to change, and deemed to be at the pre contemplative stage of the cycle of change. The service will also provide sho ....see more

Timeline

Published Date :

3rd Mar 2021 5 years ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

SIP trunk setup

PBX firmware update

switching fabric upgrade

control plane update

VoIP gateway retrofit

software switch patch

system capacity expansion

digital trunk installation

switchboard module upgrade

telephony board replacement

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Workflows

Status :

Awarded

Procedure :

Award of a contract without prior publication of a call for competition in the cases listed below, Explanation:, The current system is no longer supported by the supplier and is not fit for purpose. The new upgraded version of the application will provid

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk