Awarded
Vehicle Licensing and Inspection Services and a Technology System for Taxi and Private Hire Services
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Descriptions
TfL has procured the services of a technology supplier to provide and maintain enabling technology in support of vehicle, driver and operator licensing and inspection services. The system created in respect of TfL needs shall be used by TfL and other suppliers in the day to day operations supporting TfL’s customers in the taxi and private hire (TPH) trade. The services to be provided include the hosting of the system., The technology solution shall deal with all elements of administering the licensing function and related back office functions and TPH on street enforcement. The system shall act as a central repository for data relating to the licensing function. The delivery of the services under the Lot 1 contract will include ensuring that the system integrates with different parts of the licensing service and is available for use by TfL and other suppliers. The services will also include general administration (records, bookings, personal detail processing), applications and on street enforcement functions., It is TfL’s intention to create a web first approach to taxi/private hire vehicle licensing and vehicle inspection booking that provides customers with simple, intuitive self-service experience leading to effective channel shift away from traditional communication methods., The Lot 1 supplier will act as the lead integrator of the services throughout the term of the agreement and shall also maintain the service system and all training materials and continually engage with TfL and other suppliers to maintain and improve operational delivery of the services., The timescale to deliver a fully tested and accepted system for the operational phase is a major driver for the transition phase of the project., Additional services, In accordance with Regulation 72(1) of the Public Contracts Regulations 2015 TfL reserve the right to include the following additional services as options through the term of the agreement. For the full scope of the additional services please see Schedule 2.2C of the contract but the services listed are: Compliance and enforcement handheld/mobile solution, Printing of documentation and licence materials, Scanning and lastly, Automation / Processing of Driver and Operator Licensing activities
Timeline
Published Date :
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Tender Regions
CPV Codes
71631200 - Technical automobile inspection services
63712000 - Support services for road transport
48218000 - License management software package
60130000 - Special-purpose road passenger-transport services
22454000 - Driving licences
60120000 - Taxi services
72212218 - License management software development services
72212170 - Compliance software development services
60100000 - Road transport services
75100000 - Administration services
32427000 - Network system
72222300 - Information technology services
48170000 - Compliance software package
Keywords
licence issuance
network platform
emission testing
city taxi hire
licence cards
network system
event coach hire
meter based transport
on demand cab provision
taxi fleet service
IT operations management
system provisioning
licensed taxi operations
help desk support
entitlement tracking
system monitoring
vehicle route service
MOT certification
tourism coach service
roadworthiness testing
audit tracking systems
VIP transport service
public road transit
school bus service
driving permit documents
license tracking system
IT lifecycle support
passenger fare service
public office operations
software compliance tool
state agency support
roadside logistics aid
taxi ride service
IT backup services
bureaucratic services
institutional oversight
safety compliance check
employee transfer bus
truck freight transport
government management
scheduled bus operations
network administration
route assistance service
network architecture
highway route support
urban taxi dispatch
road logistic operation
road haulage service
compliance software
vehicle diagnostics
driver �s licences
server management
vehicular route support
automotive inspection
risk management software
reporting automation
service desk operations
special needs transit
charter bus provision
chassis integrity test
private hire taxi
passenger coach transport
civil sector coordination
brake and steering evaluation
roadway transit assistance
certification workflow tools
integrated network system
administrative framework implementation
policy enforcement modules
long-distance bus operation
tyre and lighting inspection
metered journey provision
infrastructure maintenance
regulatory administration
emission control verification
compliance dashboard development
disability transport service
road network management support
digital rights management solution
traffic corridor facilitation
regulatory compliance system
policy enforcement services
license enforcement tools
license management software
transport lane facilitation
corporate shuttle provision
highway support operations
standards alignment programming
activation server modules
regulatory compliance tools
patient transport vehicle
legal registry integration
airport shuttle operation
highway transport service
administrative governance
road transport coordination
complete network solution
subscription management interfaces
corporate governance software
license key generation software
standards adherence package
Workflows
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Details
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Buyer Information
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