Awarded

Vehicle Licensing and Inspection Services and a Technology System for Taxi and Private Hire Services

Descriptions

TfL has procured the services of a technology supplier to provide and maintain enabling technology in support of vehicle, driver and operator licensing and inspection services. The system created in respect of TfL needs shall be used by TfL and other suppliers in the day to day operations supporting TfL’s customers in the taxi and private hire (TPH) trade. The services to be provided include the hosting of the system., The technology solution shall deal with all elements of administering the licensing function and related back office functions and TPH on street enforcement. The system shall act as a central repository for data relating to the licensing function. The delivery of the services under the Lot 1 contract will include ensuring that the system integrates with different parts of the licensing service and is available for use by TfL and other suppliers. The services will also include general administration (records, bookings, personal detail processing), applications and on street enforcement functions., It is TfL’s intention to create a web first approach to taxi/private hire vehicle licensing and vehicle inspection booking that provides customers with simple, intuitive self-service experience leading to effective channel shift away from traditional communication methods., The Lot 1 supplier will act as the lead integrator of the services throughout the term of the agreement and shall also maintain the service system and all training materials and continually engage with TfL and other suppliers to maintain and improve operational delivery of the services., The timescale to deliver a fully tested and accepted system for the operational phase is a major driver for the transition phase of the project., Additional services, In accordance with Regulation 72(1) of the Public Contracts Regulations 2015 TfL reserve the right to include the following additional services as options through the term of the agreement. For the full scope of the additional services please see Schedule 2.2C of the contract but the services listed are: Compliance and enforcement handheld/mobile solution, Printing of documentation and licence materials, Scanning and lastly, Automation / Processing of Driver and Operator Licensing activities

Timeline

Published Date :

9th Sep 2021 4 years ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

UK

Keywords

licence issuance

network platform

emission testing

city taxi hire

licence cards

network system

event coach hire

meter based transport

on demand cab provision

taxi fleet service

IT operations management

system provisioning

licensed taxi operations

help desk support

entitlement tracking

system monitoring

vehicle route service

MOT certification

tourism coach service

roadworthiness testing

audit tracking systems

VIP transport service

public road transit

school bus service

driving permit documents

license tracking system

IT lifecycle support

passenger fare service

public office operations

software compliance tool

state agency support

roadside logistics aid

taxi ride service

IT backup services

bureaucratic services

institutional oversight

safety compliance check

employee transfer bus

truck freight transport

government management

scheduled bus operations

network administration

route assistance service

network architecture

highway route support

urban taxi dispatch

road logistic operation

road haulage service

compliance software

vehicle diagnostics

driver �s licences

server management

vehicular route support

automotive inspection

risk management software

reporting automation

service desk operations

special needs transit

charter bus provision

chassis integrity test

private hire taxi

passenger coach transport

civil sector coordination

brake and steering evaluation

roadway transit assistance

certification workflow tools

integrated network system

administrative framework implementation

policy enforcement modules

long-distance bus operation

tyre and lighting inspection

metered journey provision

infrastructure maintenance

regulatory administration

emission control verification

compliance dashboard development

disability transport service

road network management support

digital rights management solution

traffic corridor facilitation

regulatory compliance system

policy enforcement services

license enforcement tools

license management software

transport lane facilitation

corporate shuttle provision

highway support operations

standards alignment programming

activation server modules

regulatory compliance tools

patient transport vehicle

legal registry integration

airport shuttle operation

highway transport service

administrative governance

road transport coordination

complete network solution

subscription management interfaces

corporate governance software

license key generation software

standards adherence package

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Workflows

Status :

Awarded

Procedure :

Competitive dialogue

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk