VoIP Telephony System.

Descriptions

The University of Edinburgh tendered to contract with a partner organisation to undertake a modernisation of its current telephony infrastructure to deliver an IP based solution to its users. The scope of this will include the detailed design, supply, implementation, commissioning, maintenance and support of the core voice solution and associated applications, including voice-mail and contact centre. The selected organisation will be required to work with the University to develop a detailed migration plan and deliver an initial deployment of IP Telephony and associated applications, including voice-mail and contact centre, followed by the migration of the complete voice system currently serving approximately 11 000 users across a number of campus sites. The programme will commence in 2015 with anticipated completion by 2017.The University's current deployment comprises a mixture of NEC Sopho systems and NEC SV8500 systems. The selected organisation will be required to develop and deliver a migration to the proposed solution whilst maintaining the current number plan.The contract will run for an initial period of 5 years with the option to extend by a further 5*1 years, subject to satisfactory performance from the supplier to cover the expected lifetime of the system.